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Cloudron Forum

Apps | Demo | Docs | Install

100mb file upload size despite disabling limitations

Scheduled Pinned Locked Moved Rocket.Chat
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  • M Offline
    M Offline
    Mastadamus
    wrote on last edited by
    #1

    I've set -1 to disable file size limitations for file upload in the admin panel. Despite this, I get an error message saying the file size is too big if i attempt to upload a file in a direct message that is over 100mb. has anyone else run into this? is this something in cloudron preventing this? Any suggestions?

    marcusquinnM 1 Reply Last reply
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  • marcusquinnM Offline
    marcusquinnM Offline
    marcusquinn
    replied to Mastadamus on last edited by
    #2

    @mastadamus Are you using Cloudflare Proxy by any chance? That has a 100MB upload limit, which made me think that's a possibility.

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  • M Offline
    M Offline
    Mastadamus
    wrote on last edited by
    #3

    no I am not using a cloudflare proxy.

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  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #4

    I just tried to upload a video of 160MB after setting the limit to -1 and it worked fine as such.
    Did you get any error message or some error in the app logs?

    M 1 Reply Last reply
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  • M Offline
    M Offline
    Mastadamus
    replied to nebulon on last edited by
    #5

    @nebulon the only error i get is inside the rocket chat application that says "file size to large cannot exceed 100mb" No errors in logs. could this be a file upload max limit in nginx? I've tried both gridfs and webdav to my nextcloud and i get the same error message.

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  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #6

    What do you mean with gridfs and webdav to nextcloud? Are you saying you changed the default config for the storage in rocketchat? If so then this is probably why I was able to successfully upload that file and then we have to look for that specific integration instead.

    M 1 Reply Last reply
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  • M Offline
    M Offline
    Mastadamus
    replied to nebulon on last edited by
    #7

    @nebulon said in 100mb file upload size despite disabling limitations:

    o

    I got the error on the default settings for rocketchat. It defaults to gridFS. I then tried changing to webdav to nextcloud and still got the same error message.

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  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    wrote on last edited by
    #8

    I gave this a try in the demo instance and I could upload a large file as well. @Mastadamus Can you check if you are able to reproduce this in our demo instance at https://my.demo.cloudron.io (username: cloudron password: cloudron). There's a bunch of large sample files that you can upload from this site - https://www.quinticsports.com/sample-videos/ . This will help us figure if this is related to browser or your network or your server etc.

    Also, the error inside rocket.chat usually says the exact number like " File exceeds allowed size of 1 B. [error-file-too-large] ". Does it say 100MB in that error for you? That would mean the File Upload size setting did not get saved for some reason.

    21537c50-4cb1-4911-94c4-f16aac44b35e-image.png

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