Cloudron is installed but the IP address is not reachable

[zylstra]

Even though Cloudron is installed (as stated on the command line after I type ./cloudron-setup), I get a connection reset error when I browse to the server's IP address in my browser. I tried rebooting the server via the hosting admin panel, but that did not fix the issue.

I see the Cloudron Troubleshooting page now, https://docs.cloudron.io/troubleshooting/ . I tried /home/yellowtent/box/setup/start.sh, but still nothing.

Do you have any recommendations for how to fix this?

[zylstra]

By researching the last two lines from the start.sh output, I think I may have a lead: I installed Cloudron on a LAMP stack instead of just Ubuntu. nginx failed because ports 80 and 443 were already being used by Apache. I will try erasing the server and installing only Ubuntu.

[zylstra]

Yep, that was it.

[nebulon]

@zylstra indeed Cloudron essentially requires a fresh Ubuntu server and will takeover that system them. It is also not supported and thus recommended to install anything on the side manually. Those things will eventually break during an update, since we can't know and thus cannot test such scenarios.

[zylstra]

@nebulon You try to make things easy for us but we'll screw it up somehow. ; )