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  1. Cloudron Forum
  2. Matrix (Synapse/Element)
  3. Can't upgrade Matrix server

Can't upgrade Matrix server

Scheduled Pinned Locked Moved Solved Matrix (Synapse/Element)
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  • ei8fdbE Offline
    ei8fdbE Offline
    ei8fdb
    wrote on last edited by ei8fdb
    #1

    Behaviour

    Can't update Matrix server

    Steps to replicate

    Run Matrix with following version info:

    App Title and Version
    Matrix Synapse 1.33.1
    App ID
    f4bb6a47-bbf6-4a35-b25a-01bee8462969
    Package Version
    org.matrix.synapse@1.23.1
    Last Updated
    Yesterday
    

    Tried to upgrade server and get the following error:
    Downgrades are not permitted for apps installed from AppStore, force to override.

    It suggested force override, but not sure where to do that. No mention of related force override in docs.

    Any help appreciated!

    nebulonN girishG 2 Replies Last reply
    0
    • ei8fdbE ei8fdb

      Behaviour

      Can't update Matrix server

      Steps to replicate

      Run Matrix with following version info:

      App Title and Version
      Matrix Synapse 1.33.1
      App ID
      f4bb6a47-bbf6-4a35-b25a-01bee8462969
      Package Version
      org.matrix.synapse@1.23.1
      Last Updated
      Yesterday
      

      Tried to upgrade server and get the following error:
      Downgrades are not permitted for apps installed from AppStore, force to override.

      It suggested force override, but not sure where to do that. No mention of related force override in docs.

      Any help appreciated!

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #3

      @ei8fdb I think this is because the frontend and backend have gone out of sync with the update status. If you go to Settings -> Check for updates, and then come back to matrix and try to upgrade, does it work?

      ei8fdbE 1 Reply Last reply
      0
      • ei8fdbE ei8fdb

        Behaviour

        Can't update Matrix server

        Steps to replicate

        Run Matrix with following version info:

        App Title and Version
        Matrix Synapse 1.33.1
        App ID
        f4bb6a47-bbf6-4a35-b25a-01bee8462969
        Package Version
        org.matrix.synapse@1.23.1
        Last Updated
        Yesterday
        

        Tried to upgrade server and get the following error:
        Downgrades are not permitted for apps installed from AppStore, force to override.

        It suggested force override, but not sure where to do that. No mention of related force override in docs.

        Any help appreciated!

        nebulonN Away
        nebulonN Away
        nebulon
        Staff
        wrote on last edited by
        #2

        @ei8fdb actually org.matrix.synapse@1.23.1 is the latest package version, I wonder why you see an update button there.

        1 Reply Last reply
        0
        • ei8fdbE ei8fdb

          Behaviour

          Can't update Matrix server

          Steps to replicate

          Run Matrix with following version info:

          App Title and Version
          Matrix Synapse 1.33.1
          App ID
          f4bb6a47-bbf6-4a35-b25a-01bee8462969
          Package Version
          org.matrix.synapse@1.23.1
          Last Updated
          Yesterday
          

          Tried to upgrade server and get the following error:
          Downgrades are not permitted for apps installed from AppStore, force to override.

          It suggested force override, but not sure where to do that. No mention of related force override in docs.

          Any help appreciated!

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #3

          @ei8fdb I think this is because the frontend and backend have gone out of sync with the update status. If you go to Settings -> Check for updates, and then come back to matrix and try to upgrade, does it work?

          ei8fdbE 1 Reply Last reply
          0
          • girishG girish

            @ei8fdb I think this is because the frontend and backend have gone out of sync with the update status. If you go to Settings -> Check for updates, and then come back to matrix and try to upgrade, does it work?

            ei8fdbE Offline
            ei8fdbE Offline
            ei8fdb
            wrote on last edited by
            #4

            @girish said in Can't upgrade Matrix server:

            If you go to Settings -> Check for updates, and then come back to matrix and try to upgrade, does it work?

            Derp, that's worked. 🤦 Thanks.

            App Title and Version
            Matrix Synapse 1.33.1
            App ID
            f4bb6a47-bbf6-4a35-b25a-01bee8462969
            Package Version
            org.matrix.synapse@1.23.1
            Last Updated
            Yesterday
            
            1 Reply Last reply
            0
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