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  2. Nextcloud
  3. Nexcloud server error with recent package release V4.9.1-1

Nexcloud server error with recent package release V4.9.1-1

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  • P Offline
    P Offline
    privsec
    wrote on last edited by
    #1

    I am using the nextcloud windows desktop client v 3.2.5.

    I have had no issues with syncing my audio/video files now for over a month or so.

    Nextcloud app on cloudron updated to v4.9.1-1, no I keep getting a HTTP 500 error (Bad Signature) on almost all files its trying to sync.

    I have reverted Nextcloud app to v4.9.0 to confirm, issue resolution.

    P necrevistonnezrN 2 Replies Last reply
    0
    • P privsec

      I am using the nextcloud windows desktop client v 3.2.5.

      I have had no issues with syncing my audio/video files now for over a month or so.

      Nextcloud app on cloudron updated to v4.9.1-1, no I keep getting a HTTP 500 error (Bad Signature) on almost all files its trying to sync.

      I have reverted Nextcloud app to v4.9.0 to confirm, issue resolution.

      P Offline
      P Offline
      privsec
      wrote on last edited by
      #2

      @privsec

      Please see my comments here https://forum.cloudron.io/post/32106

      The recent auto update really hosed all my and my users data.

      Nothing is accessible.

      girishG 1 Reply Last reply
      0
      • P privsec

        @privsec

        Please see my comments here https://forum.cloudron.io/post/32106

        The recent auto update really hosed all my and my users data.

        Nothing is accessible.

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        @privsec So, there is some issue with 4.9.1 but not 4.9.0 ? 4.9.1 essentially updated Nextcloud to 21.0.2. I am not on Windows but we haven't heard to any sync issues on our support with the latest update. All our instances are on the latest nextcloud and I don't see any issues on linux/android as well. Are you see the 500 error in the nextcloud logs ? Can you post the entire error?

        P 1 Reply Last reply
        0
        • girishG girish

          @privsec So, there is some issue with 4.9.1 but not 4.9.0 ? 4.9.1 essentially updated Nextcloud to 21.0.2. I am not on Windows but we haven't heard to any sync issues on our support with the latest update. All our instances are on the latest nextcloud and I don't see any issues on linux/android as well. Are you see the 500 error in the nextcloud logs ? Can you post the entire error?

          P Offline
          P Offline
          privsec
          wrote on last edited by
          #4

          @girish Ill restart the syncing, and once it pops back up, ill send it your way.

          Rolling back to 4.9.0 however did not resolve the issue.

          1 Reply Last reply
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          • P privsec

            I am using the nextcloud windows desktop client v 3.2.5.

            I have had no issues with syncing my audio/video files now for over a month or so.

            Nextcloud app on cloudron updated to v4.9.1-1, no I keep getting a HTTP 500 error (Bad Signature) on almost all files its trying to sync.

            I have reverted Nextcloud app to v4.9.0 to confirm, issue resolution.

            necrevistonnezrN Offline
            necrevistonnezrN Offline
            necrevistonnezr
            wrote on last edited by
            #5

            @privsec said in Nexcloud server error with recent package release V4.9.1-1:

            I am using the nextcloud windows desktop client v 3.2.5.

            Maybe stay away from unstable daily versions? Current stable is 3.2.1.

            1 Reply Last reply
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            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #6

              Indeed, per https://nextcloud.com/install/#install-clients the latest windows client version is 3.2.1

              P 1 Reply Last reply
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              • girishG girish

                Indeed, per https://nextcloud.com/install/#install-clients the latest windows client version is 3.2.1

                P Offline
                P Offline
                privsec
                wrote on last edited by
                #7

                @girish @necrevistonnezr I understand that there are unstable desktop apps. The issue has grown. The issue is not that the desktop app cant access the files, the issue is now that nextclouds update to v4.9.1 has corrupted something on the connection side to my wasabi storage.

                I rolled back to v4.9.0 and I am getting this error for every file
                Untitled.png

                To be clear this did not happen until the cloudron package updated to v4.9.1

                I will test with the "stable version" of the desktop nextcloud app, however, I can replicate this exact same issue online directly within nextcloud. So the problem isnt the client side app.

                The issue is that when the app upgraded from v4.9.0 to v4.9.1-1 something botched the encryption keys for the cloud storage to the point that even rolling back to v4.9.0 OR cloning the app from v4.9.0 doesnt work.

                Emphasis added to highlight the root issue

                necrevistonnezrN 1 Reply Last reply
                0
                • P privsec

                  @girish @necrevistonnezr I understand that there are unstable desktop apps. The issue has grown. The issue is not that the desktop app cant access the files, the issue is now that nextclouds update to v4.9.1 has corrupted something on the connection side to my wasabi storage.

                  I rolled back to v4.9.0 and I am getting this error for every file
                  Untitled.png

                  To be clear this did not happen until the cloudron package updated to v4.9.1

                  I will test with the "stable version" of the desktop nextcloud app, however, I can replicate this exact same issue online directly within nextcloud. So the problem isnt the client side app.

                  The issue is that when the app upgraded from v4.9.0 to v4.9.1-1 something botched the encryption keys for the cloud storage to the point that even rolling back to v4.9.0 OR cloning the app from v4.9.0 doesnt work.

                  Emphasis added to highlight the root issue

                  necrevistonnezrN Offline
                  necrevistonnezrN Offline
                  necrevistonnezr
                  wrote on last edited by
                  #8

                  @privsec
                  It’s still very likely that the changes coming with the update itself are ok but not in combination with the „daily“ builds. Those releases are tested by Nextcloud staff with the stable versions of clients, not beta/alpha builds.
                  And again - did you use encryption and if so, which one? The e2e or the „standard“ encryption?

                  P 1 Reply Last reply
                  0
                  • necrevistonnezrN necrevistonnezr

                    @privsec
                    It’s still very likely that the changes coming with the update itself are ok but not in combination with the „daily“ builds. Those releases are tested by Nextcloud staff with the stable versions of clients, not beta/alpha builds.
                    And again - did you use encryption and if so, which one? The e2e or the „standard“ encryption?

                    P Offline
                    P Offline
                    privsec
                    wrote on last edited by
                    #9

                    @necrevistonnezr
                    I use both for on prem storage and for wasabi storage

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