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Cloudron Forum

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  1. Cloudron Forum
  2. Matomo
  3. Can't add a new website

Can't add a new website

Scheduled Pinned Locked Moved Solved Matomo
7 Posts 3 Posters 1.4k Views 3 Watching
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    • E Offline
      E Offline
      eddowding
      wrote on last edited by
      #1

      I've setup matomo and want to track a new site, but even though I'm logged in my main cloudron user, I can not Add a Website in Settings -> Measurables.

      The only site which it allows me to track is the one which is already set up, example.com.

      Anyone see where I'm going wrong?

      TIA.

      d19dotcaD nebulonN 3 Replies Last reply
      0
      • E eddowding

        I've setup matomo and want to track a new site, but even though I'm logged in my main cloudron user, I can not Add a Website in Settings -> Measurables.

        The only site which it allows me to track is the one which is already set up, example.com.

        Anyone see where I'm going wrong?

        TIA.

        d19dotcaD Offline
        d19dotcaD Offline
        d19dotca
        wrote on last edited by
        #2

        @eddowding Are you able to show or explain what you're currently seeing then? Is the option to add a new website to Matomo greyed out for example? Is it just not loading at all as a page? It may be helpful to offer some screenshots or something showing the issue, or better yet a video / screen recording of it. You may also want to check your Matomo app logs to determine if it's logging some errors in there that may be helpful.

        --
        Dustin Dauncey
        www.d19.ca

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        • E eddowding

          I've setup matomo and want to track a new site, but even though I'm logged in my main cloudron user, I can not Add a Website in Settings -> Measurables.

          The only site which it allows me to track is the one which is already set up, example.com.

          Anyone see where I'm going wrong?

          TIA.

          nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #3

          @eddowding have you tried to login with the pre-setup admin account and then grant your cloudron user admin permissions?

          The default credentials are:

          Username: admin
          Password: changeme
          Email: admin@cloudron.local

          E 1 Reply Last reply
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          • nebulonN nebulon

            @eddowding have you tried to login with the pre-setup admin account and then grant your cloudron user admin permissions?

            The default credentials are:

            Username: admin
            Password: changeme
            Email: admin@cloudron.local

            E Offline
            E Offline
            eddowding
            wrote on last edited by
            #4

            @nebulon This is it - thank you!

            Did I miss this in the documentation somewhere?!

            nebulonN 1 Reply Last reply
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            • E eddowding

              @nebulon This is it - thank you!

              Did I miss this in the documentation somewhere?!

              nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #5

              @eddowding usually when you install an app and then click on the app grid icon of the installed app the first time, it shows a dialog with those details, which you have to explicitly acknowledge.

              E 1 Reply Last reply
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              • nebulonN nebulon

                @eddowding usually when you install an app and then click on the app grid icon of the installed app the first time, it shows a dialog with those details, which you have to explicitly acknowledge.

                E Offline
                E Offline
                eddowding
                wrote on last edited by
                #6

                @nebulon interesting.. I din't get that. I installed it twice to be sure.

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                • E eddowding

                  I've setup matomo and want to track a new site, but even though I'm logged in my main cloudron user, I can not Add a Website in Settings -> Measurables.

                  The only site which it allows me to track is the one which is already set up, example.com.

                  Anyone see where I'm going wrong?

                  TIA.

                  d19dotcaD Offline
                  d19dotcaD Offline
                  d19dotca
                  wrote on last edited by
                  #7

                  Ah interesting, I thought they were already in the main admin account given they said:

                  logged in my main cloudron user

                  haha. Oh well, good to know it's resolved now. 🙂

                  --
                  Dustin Dauncey
                  www.d19.ca

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