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    Solved Can't add a new website

    Matomo
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    • E
      eddowding last edited by

      I've setup matomo and want to track a new site, but even though I'm logged in my main cloudron user, I can not Add a Website in Settings -> Measurables.

      The only site which it allows me to track is the one which is already set up, example.com.

      Anyone see where I'm going wrong?

      TIA.

      d19dotca nebulon 3 Replies Last reply Reply Quote 0
      • d19dotca
        d19dotca @eddowding last edited by

        @eddowding Are you able to show or explain what you're currently seeing then? Is the option to add a new website to Matomo greyed out for example? Is it just not loading at all as a page? It may be helpful to offer some screenshots or something showing the issue, or better yet a video / screen recording of it. You may also want to check your Matomo app logs to determine if it's logging some errors in there that may be helpful.

        --
        Dustin Dauncey
        www.d19.ca

        1 Reply Last reply Reply Quote 0
        • nebulon
          nebulon Staff @eddowding last edited by

          @eddowding have you tried to login with the pre-setup admin account and then grant your cloudron user admin permissions?

          The default credentials are:

          Username: admin
          Password: changeme
          Email: admin@cloudron.local

          E 1 Reply Last reply Reply Quote 2
          • E
            eddowding @nebulon last edited by

            @nebulon This is it - thank you!

            Did I miss this in the documentation somewhere?!

            nebulon 1 Reply Last reply Reply Quote 0
            • nebulon
              nebulon Staff @eddowding last edited by

              @eddowding usually when you install an app and then click on the app grid icon of the installed app the first time, it shows a dialog with those details, which you have to explicitly acknowledge.

              E 1 Reply Last reply Reply Quote 1
              • E
                eddowding @nebulon last edited by

                @nebulon interesting.. I din't get that. I installed it twice to be sure.

                1 Reply Last reply Reply Quote 0
                • d19dotca
                  d19dotca @eddowding last edited by

                  Ah interesting, I thought they were already in the main admin account given they said:

                  logged in my main cloudron user

                  haha. Oh well, good to know it's resolved now. 🙂

                  --
                  Dustin Dauncey
                  www.d19.ca

                  1 Reply Last reply Reply Quote 0
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