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  3. Connect to smtp.1und1.de timed out. Check if port 25 (outbound) is blocked

Connect to smtp.1und1.de timed out. Check if port 25 (outbound) is blocked

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linodemail
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    • A Offline
      A Offline
      austinsonger
      wrote on last edited by girish
      #1

      No matter how I unblock this port, this error stays.

      dcc43cd8-9b67-4467-acee-ee17ed1407f4-image.png

      nebulonN 1 Reply Last reply
      0
      • A austinsonger

        No matter how I unblock this port, this error stays.

        dcc43cd8-9b67-4467-acee-ee17ed1407f4-image.png

        nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        @austinsonger is it possible that you have a VPS provider based firewall also? Further most VPS providers require manual intervention to unblock port 25 due to spam. Some more info on this at https://docs.cloudron.io/troubleshooting/#outbound-mail-delivery

        A 1 Reply Last reply
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        • nebulonN nebulon

          @austinsonger is it possible that you have a VPS provider based firewall also? Further most VPS providers require manual intervention to unblock port 25 due to spam. Some more info on this at https://docs.cloudron.io/troubleshooting/#outbound-mail-delivery

          A Offline
          A Offline
          austinsonger
          wrote on last edited by
          #3

          @nebulon It is on Linode.

          I'm not using Linode Firewall. I'm using ufw on the box.

          nebulonN BrutalBirdieB 2 Replies Last reply
          0
          • A austinsonger

            @nebulon It is on Linode.

            I'm not using Linode Firewall. I'm using ufw on the box.

            nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #4

            @austinsonger ah the Cloudron itself manages iptables on its own, so best to not interfere with that. Cloudron has a few options to manage things like https://docs.cloudron.io/networking/#firewall

            If you login with SSH does a manual telnet smtp.gmail.com 25 connect?

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            • A austinsonger

              @nebulon It is on Linode.

              I'm not using Linode Firewall. I'm using ufw on the box.

              BrutalBirdieB Offline
              BrutalBirdieB Offline
              BrutalBirdie
              Partner
              wrote on last edited by BrutalBirdie
              #5

              @austinsonger

              Regarding Linode and Mail - default is blocked by Linode:
              https://www.linode.com/docs/guides/running-a-mail-server/

              Sending Email on Linode

              In an effort to fight spam, Linode restricts outbound connections on ports 25, 465, and 587 on all Linodes for new accounts created after November 5th, 2019.

              If you have a need to send mail from your Linode, we ask that you first configure (1) valid DNS A records and (2) rDNS records for any Linodes that you plan to use to send mail. Then, open a Support ticket from the Linode Manager – we’ll ask you to provide the name of the Linode(s) that will be used for mailing.

              Once you’ve completed those steps and provided that information, our Support team will be happy to review your request.

              Like my work? Consider donating a drink. Cheers!

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