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    Solved Installation failed on fresh Ubuntu 20.04 - Init script failed

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    ubuntu init script installation
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    • hollosch
      hollosch last edited by

      Hi!
      I'm trying to install cloudron on fresh install of Ubuntu 20.04.3 LTS
      Can you help me?

      Following configuration:

      No LSB modules are available.
      Distributor ID: Ubuntu
      Description: Ubuntu 20.04.3 LTS
      Release: 20.04
      Codename: focal

      Provider: strato.de

      => Updating apt and installing script dependencies
      => Checking version
      => Downloading version 6.3.6 ...
      => Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details

      Below parts of the /var/log/cloudron-setup.log:

      Running cloudron-setup with args : --
OK:1 http://ftp.stratoserver.net/pub/linux/ubuntu focal InRelease
OK:2 http://ftp.stratoserver.net/pub/linux/ubuntu focal-updates InRelease
OK:3 http://ftp.stratoserver.net/pub/linux/ubuntu focal-security InRelease
Paketlisten werden gelesen...
Paketlisten werden gelesen...
Abhängigkeitsbaum wird aufgebaut....
...



Creating config file /etc/apt/apt.conf.d/20auto-upgrades with new version

Creating config file /etc/apt/apt.conf.d/50unattended-upgrades with new version
Created symlink /etc/systemd/system/multi-user.target.wants/unattended-upgrades.service → /lib/systemd/system/unattended-upgrades.service.
Synchronizing state of unattended-upgrades.service with SysV service script with /lib/systemd/systemd-sysv-install.
Executing: /lib/systemd/systemd-sysv-install enable unattended-upgrades
libunbound8:amd64 (1.9.4-2ubuntu1.2) wird eingerichtet ...
mysql-server-core-8.0 (8.0.26-0ubuntu0.20.04.2) wird eingerichtet ...
cpp-9 (9.3.0-17ubuntu1~20.04) wird eingerichtet ...
libc6-dev:amd64 (2.31-0ubuntu9.2) wird eingerichtet ...
unbound-anchor (1.9.4-2ubuntu1.2) wird eingerichtet ...
mysql-server-8.0 (8.0.26-0ubuntu0.20.04.2) wird eingerichtet ...
update-alternatives: /etc/mysql/mysql.cnf wird verwendet, um /etc/mysql/my.cnf (my.cnf) im automatischen Modus bereitzustellen
Renaming removed key_buffer and myisam-recover options (if present)
mysqld will log errors to /var/log/mysql/error.log
mysqld is running as pid 5180
Created symlink /etc/systemd/system/multi-user.target.wants/mysql.service → /lib/systemd/system/mysql.service.
unbound (1.9.4-2ubuntu1.2) wird eingerichtet ...
Created symlink /etc/systemd/system/multi-user.target.wants/unbound.service → /lib/systemd/system/unbound.service.
Created symlink /etc/systemd/system/unbound.service.wants/unbound-resolvconf.service → /lib/systemd/system/unbound-resolvconf.service.
linux-headers-generic (5.4.0.81.85) wird eingerichtet ...
libgcc-9-dev:amd64 (9.3.0-17ubuntu1~20.04) wird eingerichtet ...
cpp (4:9.3.0-1ubuntu2) wird eingerichtet ...
gcc-9 (9.3.0-17ubuntu1~20.04) wird eingerichtet ...
libstdc++-9-dev:amd64 (9.3.0-17ubuntu1~20.04) wird eingerichtet ...
linux-generic (5.4.0.81.85) wird eingerichtet ...
gcc (4:9.3.0-1ubuntu2) wird eingerichtet ...
g++-9 (9.3.0-17ubuntu1~20.04) wird eingerichtet ...
g++ (4:9.3.0-1ubuntu2) wird eingerichtet ...
update-alternatives: /usr/bin/g++ wird verwendet, um /usr/bin/c++ (c++) im automatischen Modus bereitzustellen
build-essential (12.8ubuntu1.1) wird eingerichtet ...
Trigger für systemd (245.4-4ubuntu3.11) werden verarbeitet ...
Trigger für man-db (2.9.1-1) werden verarbeitet ...
Trigger für libc-bin (2.31-0ubuntu9.2) werden verarbeitet ...
Trigger für initramfs-tools (0.136ubuntu6.6) werden verarbeitet ...
Trigger für resolvconf (1.82) werden verarbeitet ...
Trigger für linux-image-5.4.0-81-generic (5.4.0-81.91) werden verarbeitet ...
/etc/kernel/postinst.d/initramfs-tools:
update-initramfs: Generating /boot/initrd.img-5.4.0-81-generic
E: /usr/share/initramfs-tools/hooks/fixrtc failed with return 1.
update-initramfs: failed for /boot/initrd.img-5.4.0-81-generic with 1.
run-parts: /etc/kernel/postinst.d/initramfs-tools exited with return code 1
dpkg: Fehler beim Bearbeiten des Paketes linux-image-5.4.0-81-generic (--configure):
 »installiertes linux-image-5.4.0-81-generic-Skript des Paketes post-installation«-Unterprozess gab den Fehlerwert 1 zurück
Fehler traten auf beim Bearbeiten von:
 linux-image-5.4.0-81-generic
E: Sub-process /usr/bin/dpkg returned an error code (1)
      nebulon 1 Reply Last reply Reply Quote 0
      • nebulon
        nebulon Staff @hollosch last edited by

        @hollosch can you send us a mail to support@cloudron.io with the server IP and put our support SSH key into your server? The public key is at https://docs.cloudron.io/support/#ssh-keys then we can check what exactly needs to be fixed in the installer.

        hollosch 1 Reply Last reply Reply Quote 0
        • hollosch
          hollosch @nebulon last edited by

          @nebulon said in Installation failed on fresh Ubuntu 20.04 - Init script failed:

          @hollosch can you send us a mail to support@cloudron.io with the server IP and put our support SSH key into your server? The public key is at https://docs.cloudron.io/support/#ssh-keys then we can check what exactly needs to be fixed in the installer.

          Mail sent.

          nebulon 1 Reply Last reply Reply Quote 0
          • nebulon
            nebulon Staff @hollosch last edited by

            @hollosch thanks. I am answering here to keep others informed.

            This seems to be a bug in the image flavor you are using. The issue is briefly outlined in https://askubuntu.com/questions/302951/update-initramfs-usr-share-initramfs-tools-hooks-fixrtc-failed-with-return-1 and the fix is to run

            chmod -x /usr/share/initramfs-tools/hooks/fixrtc

            first. I have no clue yet why this is needed or in fact what this fixrtc tool is supposed to do.

            Note that this is not overly related to Cloudron as any kind of package installation via apt failed with that reason, so maybe worth reporting upstream with your VPS provider.

            1 Reply Last reply Reply Quote 0
            • nebulon
              nebulon Staff last edited by

              Ok that was a bit too early, there is at least one other issue. Looks like grub is not used/configured correctly out of the box either...checking how to work around that correctly.

              1 Reply Last reply Reply Quote 0
              • nebulon
                nebulon Staff last edited by

                Ah ok so that was already hit some time back at https://forum.cloudron.io/topic/5243/cloudron-setup-script-fails-to-install-on-dedipath-com-vps-ubuntu-20-04/6

                Can you let us know which kind of virtualization your instance is based on? Also maybe for further reference, if you like to share this, the product at strato you have selected?

                hollosch 2 Replies Last reply Reply Quote 0
                • hollosch
                  hollosch @nebulon last edited by

                  @nebulon https://www.strato.de/server/linux-vserver/
                  It's the Linux v80 server.

                  1 Reply Last reply Reply Quote 0
                  • hollosch
                    hollosch @nebulon last edited by

                    @nebulon THANKS for FIXING !!!

                    BrutalBirdie 1 Reply Last reply Reply Quote 0
                    • BrutalBirdie
                      BrutalBirdie Staff @hollosch last edited by

                      ⚠️ PERSONAL OPINION ⚠️

                      Don't use Strato.
                      At first glance they seem like a good hoster, but they are not. Even if their pricing model seems competitive.
                      For basic stuff like a single Wordpress or something it might be fine, but I would not entrust them my systems.

                      I had so many customers throwing Strato out of the window in a fit of rage.

                      Just my personal opinion based on what I have witnessed.

                      Like my work? Consider donating a beer 🍻 Cheers!

                      1 Reply Last reply Reply Quote 1
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