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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Taiga
  3. admin user can't login - nothing in the logs. Also can't create any projects.

admin user can't login - nothing in the logs. Also can't create any projects.

Scheduled Pinned Locked Moved Solved Taiga
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  • nebulonN nebulon

    @scooke so Taiga has a built-in system admin, which is not able to login in the regular login page. You have to navigate to /admin/ and use the pre-setup admin credentials there. Then assign other privileges to the Cloudron users.

    This is some quirk of how they use django and as far as I can tell is already mentioned in the post-installation notes, maybe this should be made more clear?

    scookeS Online
    scookeS Online
    scooke
    wrote on last edited by scooke
    #3

    @nebulon That's exactly the login method that isn't working for me. The regular user can login no problem (my cloudron user), but can't make any projects, I guess because it hasn't been added by the admin yet.

    A life lived in fear is a life half-lived

    nebulonN 1 Reply Last reply
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    • scookeS scooke

      @nebulon That's exactly the login method that isn't working for me. The regular user can login no problem (my cloudron user), but can't make any projects, I guess because it hasn't been added by the admin yet.

      nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #4

      @scooke I just did a fresh installation and it worked fine. Have you tried to reinstall it and can you reproduce the issue then?

      scookeS 1 Reply Last reply
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      • nebulonN nebulon

        @scooke I just did a fresh installation and it worked fine. Have you tried to reinstall it and can you reproduce the issue then?

        scookeS Online
        scookeS Online
        scooke
        wrote on last edited by
        #5

        @nebulon Sure, I'll try. I'm using Chrome (Google Chrome is up to date
        Version 93.0.4577.63 (Official Build) (64-bit)) on Windows 11.

        Do you have a recommended "User Management" option for when I reinstall? I used "Allow all users from this Cloudron" the first time. Should I choose, "Leave user management to the app"?

        A life lived in fear is a life half-lived

        nebulonN 1 Reply Last reply
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        • scookeS scooke

          @nebulon Sure, I'll try. I'm using Chrome (Google Chrome is up to date
          Version 93.0.4577.63 (Official Build) (64-bit)) on Windows 11.

          Do you have a recommended "User Management" option for when I reinstall? I used "Allow all users from this Cloudron" the first time. Should I choose, "Leave user management to the app"?

          nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #6

          @scooke in this case this should not matter at all, since that admin user by the username admin is pre-setup in all configurations.

          scookeS 1 Reply Last reply
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          • nebulonN nebulon

            @scooke in this case this should not matter at all, since that admin user by the username admin is pre-setup in all configurations.

            scookeS Online
            scookeS Online
            scooke
            wrote on last edited by
            #7

            @nebulon I shall try the "Leave user management to the app", although if it works that doesn't help with what went wrong with the former.

            A life lived in fear is a life half-lived

            nebulonN 1 Reply Last reply
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            • scookeS scooke

              @nebulon I shall try the "Leave user management to the app", although if it works that doesn't help with what went wrong with the former.

              nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #8

              @scooke is the other installation some instance you are using for longer already? If so, maybe the admin password has simply changed already, which is anyways the first thing one should do with those pre-setup things.

              scookeS 1 Reply Last reply
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              • nebulonN nebulon

                @scooke is the other installation some instance you are using for longer already? If so, maybe the admin password has simply changed already, which is anyways the first thing one should do with those pre-setup things.

                scookeS Online
                scookeS Online
                scooke
                wrote on last edited by
                #9

                @nebulon You know, that might it, though I tried Taiga literally years ago. Could that password have been retained all this time?? I used a similar domain.

                Anyway, I confirm that using the "Leave user management to the app" option allowed the admin user to login, add a user, and then that user could login, make a project, etc.

                I am going to try the former again, because it did not work at all.

                A life lived in fear is a life half-lived

                scookeS 1 Reply Last reply
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                • scookeS scooke

                  @nebulon You know, that might it, though I tried Taiga literally years ago. Could that password have been retained all this time?? I used a similar domain.

                  Anyway, I confirm that using the "Leave user management to the app" option allowed the admin user to login, add a user, and then that user could login, make a project, etc.

                  I am going to try the former again, because it did not work at all.

                  scookeS Online
                  scookeS Online
                  scooke
                  wrote on last edited by
                  #10

                  @scooke Figures. Now it did work.

                  I still think something is wonky. I'm not the first one to not be able to login with the admin user... then can.

                  FWIW, I had deleted the intial install using taiga.example.com, and then reinstalled with the same domain. It of course logged in right away. And because I could login with the admin user, I checked out the Users list and could see that my Cloudron user was not in the list (but 4 other users were, Github, Bitbucket, etc.) I didn't try making a project, though I was logged in, until the admin added me.

                  A life lived in fear is a life half-lived

                  nebulonN 1 Reply Last reply
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                  • scookeS scooke

                    @scooke Figures. Now it did work.

                    I still think something is wonky. I'm not the first one to not be able to login with the admin user... then can.

                    FWIW, I had deleted the intial install using taiga.example.com, and then reinstalled with the same domain. It of course logged in right away. And because I could login with the admin user, I checked out the Users list and could see that my Cloudron user was not in the list (but 4 other users were, Github, Bitbucket, etc.) I didn't try making a project, though I was logged in, until the admin added me.

                    nebulonN Offline
                    nebulonN Offline
                    nebulon
                    Staff
                    wrote on last edited by
                    #11

                    @scooke since you mentioned to be using the same domain, maybe this was a caching issue on your browser side. Either way not sure what to investigate now on our side or can we mark this as solved for now?

                    scookeS 1 Reply Last reply
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                    • nebulonN nebulon

                      @scooke since you mentioned to be using the same domain, maybe this was a caching issue on your browser side. Either way not sure what to investigate now on our side or can we mark this as solved for now?

                      scookeS Online
                      scookeS Online
                      scooke
                      wrote on last edited by scooke
                      #12

                      @nebulon Solved! Thanks for your time. Hopefully this doesn't repeat for others. If it does, I suppose a simple reinstall is in order.

                      A life lived in fear is a life half-lived

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