Error on changing Discourse root email

[zylstra]

Here is my screeshot:

How can I fix this error?

[murgero]

@zylstra Are you able to login as root?

[girish]

@zylstra Can you check if that = is actually the equal to sign? Some browsers use different fonts and use some fancy character which looks like = but is not really equal to. From the screenshot you posted, it doesn't look like = ...

[zylstra]

@girish Yes, I checked the equal sign that I originally pasted. Then I tried again typing everything out just to be sure.

[girish]

@zylstra As @murgero suggested, are you able to login as 'root' in discourse? It seems that user is not found.

[girish]

My terminal session looks like this:

root@52b89a18-00b8-4e38-b4f6-67920f021bd8:/app/code# sudo -E -u root bundle exec script/rails console
Loading production environment (Rails 6.1.3.2)
irb(main):001:0> u = User.find_by_username("root")
=> #<User id: 1, username: "root", created_at: "2021-10-01 17:39:37.393537000 +0000", updated_at: "2021-10-01 17:39:42.179054000 +0000"...
irb(main):002:0> 

The user 'root' is found and should not be nil.

[zylstra]

@girish Am I not logged in as root in Discourse automatically when I click on the terminal icon on the Cloudron app page?

Does the terminal prompt not show that I am logged in as root, i.e. the root in root@5dfbf59d-2d3e-45f8-b95f-42ff675cdeea:/app/code#?

How do I log in as root? su? su root?

[murgero]

@zylstra Sorry - my comment was vague - I meant can you login as the root user on the discourse web app (not the terminal)

[zylstra]

@murgero I clicked the "Skip the password; email me a login link" link after entering root as the username. I got the error "No account matches the username root".

[girish]

@zylstra the default login is root and password changeme123 . Does that work? Maybe the link only works after the first login, not sure.

[murgero]

@zylstra The original email is root@cloudron.local so that wont work until you change it. Login as @girish recommends using password.

[zylstra]

@murgero @girish
I think I figured it out: I suspect that I changed root's username soon after install, then forgot about it, or did not realize that I did so. I am not sure what happened with the password either, but what I had wasn't working. So I was able to change the email address associated with the (renamed) root account. Then I had to wait a couple days to get a new password while time4vps's occasionally available support opened port 25. It's set up correctly now.

Now that I mentioned it, I will state for the record that time4vps's support is NOT 24/7 like they so proudly state on their homepage. Their hours are GMT +3:
weekdays: 8:30 till 21:30
weekends: 10:00 till 16:30
So if you are on the West Coast of the US you can get support until 11:30 am on weekdays and until 6:30 am on weekends.