SOLVED Cannot access cloudron after reboot of ubuntu 20.04

[muhammad-omer]

Hi,

I am new to this and would highly appreciate if someone can help me with this. I have cloudron installed on ubuntu 20.04 and it was working (on local network, I have not tired from outside as I was working on port forwarding).

After I finished yesterday and powered off the VM and the server, today I am not able to access cloudron. its giving me below error:

You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain.

Below are the initial results of the common commands:

ubuntu@ubuntu-virtual-machine:~$ systemctl status box
● box.service - Cloudron Admin
Loaded: loaded (/etc/systemd/system/box.service; enabled; vendor preset: enabled)
Active: active (running) since Mon 2021-10-11 07:27:56 UTC; 6min ago
Main PID: 4999 (node)
Tasks: 11 (limit: 4650)
Memory: 35.6M (max: 400.0M)
CGroup: /system.slice/box.service
└─4999 node /home/yellowtent/box/box.js

أكت 11 07:27:56 ubuntu-virtual-machine systemd[1]: Started Cloudron Admin.
أكت 11 07:27:57 ubuntu-virtual-machine sudo[5010]: pam_unix(sudo:session): session opened for user root by (uid=0)
أكت 11 07:27:57 ubuntu-virtual-machine sudo[5010]: pam_unix(sudo:session): session closed for user root
أكت 11 07:27:57 ubuntu-virtual-machine sudo[5018]: pam_unix(sudo:session): session opened for user root by (uid=0)
أكت 11 07:28:00 ubuntu-virtual-machine sudo[5018]: pam_unix(sudo:session): session closed for user root
أكت 11 07:28:30 ubuntu-virtual-machine sudo[5028]: pam_unix(sudo:session): session opened for user root by (uid=0)
أكت 11 07:28:30 ubuntu-virtual-machine sudo[5028]: pam_unix(sudo:session): session closed for user root

ubuntu@ubuntu-virtual-machine:~$ systemctl status nginx
● nginx.service - nginx - high performance web server
Loaded: loaded (/lib/systemd/system/nginx.service; enabled; vendor preset: enabled)
Drop-In: /etc/systemd/system/nginx.service.d
└─cloudron.conf
Active: active (running) since Mon 2021-10-11 11:08:14 UTC; 3h 33min left
Docs: http://nginx.org/en/docs/
Main PID: 3120 (nginx)
Tasks: 3 (limit: 4650)
Memory: 7.8M
CGroup: /system.slice/nginx.service
├─3120 nginx: master process /usr/sbin/nginx -c /etc/nginx/nginx.conf
├─5031 nginx: worker process
└─5032 nginx: worker process

أكت 11 11:08:12 ubuntu-virtual-machine systemd[1]: Starting nginx - high performance web server...
أكت 11 11:08:14 ubuntu-virtual-machine systemd[1]: Started nginx - high performance web server.
ubuntu@ubuntu-virtual-machine:~$

I also tried systemctl restart box but still the same.

Sorry for the long post

[nebulon]

@muhammad-omer hi and welcome here. I guess you were using the raw IP initially for the setup, which is correct. One the setup is completed though, the dashboard and the apps are only served up on the domain itself, which you have configured during the setup. The dashboard itself will be on my.yourdomain.com.

Regarding the portforwarding, you can find a table of used ports at https://docs.cloudron.io/security/#cloud-firewall

[muhammad-omer]

@nebulon Thank you, yes!!! i am now able to access it. great help.