Unable to install 2nd app

[khadanja]

I'm on a free plan and have only one app installed but when I try to install 2nd app I get a message saying "To install more apps, a paid subscription is required."

[nebulon]

@khadanja from your forum account, I was able to trace it down and for some reason our state showed 2 installed apps. This sometimes happens, since we don't closely track our users.
I have reset the state now, so can you try again?

[murgero]

@khadanja can you screenshot the dashboard? you sure you just have one? Have you rebooted the server recently?

[khadanja]

@murgero said in Unable to install 2nd app:

@khadanja can you screenshot the dashboard? you sure you just have one? Have you rebooted the server recently?

@murgero Definitely have only one app, screen shot attached. Yes have rebooted recently, can reboot again to test.

Oct 20 13:25:40 box:apps Will install app with id : 9457c9a6-5ad9-4a61-8c6e-1c27394c80e7
POST /api/v1/apps/install 402 Payment Required The free plan only allows 2 apps. Please sign up for a paid plan to install more apps. 1614.861 ms - 137

[girish]

@khadanja probably something wrong on our side, can you drop us a mail at support@cloudron.io with your cloudron.io email and we can get this sorted out?

[nebulon]

@khadanja from your forum account, I was able to trace it down and for some reason our state showed 2 installed apps. This sometimes happens, since we don't closely track our users.
I have reset the state now, so can you try again?

[khadanja]

@nebulon said in Unable to install 2nd app:

@khadanja from your forum account, I was able to trace it down and for some reason our state showed 2 installed apps. This sometimes happens, since we don't closely track our users.
I have reset the state now, so can you try again?

That worked. Thanks @nebulon