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  1. Cloudron Forum
  2. Rocket.Chat
  3. Where's the Rocket Chat LDAP Sync button gone?

Where's the Rocket Chat LDAP Sync button gone?

Scheduled Pinned Locked Moved Rocket.Chat
4 Posts 3 Posters 1.3k Views 3 Watching
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    • marcusquinnM Offline
      marcusquinnM Offline
      marcusquinn
      wrote on last edited by girish
      #1

      When adding new User's to Cloudon. I used to be able to go to Rocket Chat and hit the Sync button for them to appear in Rocket Chat for welcoming. That button seems to have gone now.

      Any other ideas to get user's showing before they've tried to login?

      Web Design https://www.evergreen.je
      Development https://brandlight.org
      Life https://marcusquinn.com

      nebulonN girishG 2 Replies Last reply
      0
      • marcusquinnM marcusquinn

        When adding new User's to Cloudon. I used to be able to go to Rocket Chat and hit the Sync button for them to appear in Rocket Chat for welcoming. That button seems to have gone now.

        Any other ideas to get user's showing before they've tried to login?

        nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        @marcusquinn it is not quite clear from their pricing page, but I suspect this fell now under the enterprise plan with their changes around LDAP/AD basic vs. enhanced support.

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        • marcusquinnM marcusquinn

          When adding new User's to Cloudon. I used to be able to go to Rocket Chat and hit the Sync button for them to appear in Rocket Chat for welcoming. That button seems to have gone now.

          Any other ideas to get user's showing before they've tried to login?

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #3

          @marcusquinn https://github.com/RocketChat/Rocket.Chat/issues/23423 . The report says "In the web admin interface LDAP is missing to fields to configure background sync. LDAP is also missing the buttons to trigger a manual sync." Maybe you can ask them upstream.

          As a workaround until the above is resolved, in Cloudron 7, there is an impersonate user feature. So, you can create a temp password and login as that user manually. That will create the user inside Rocket.Chat.

          marcusquinnM 1 Reply Last reply
          3
          • girishG girish

            @marcusquinn https://github.com/RocketChat/Rocket.Chat/issues/23423 . The report says "In the web admin interface LDAP is missing to fields to configure background sync. LDAP is also missing the buttons to trigger a manual sync." Maybe you can ask them upstream.

            As a workaround until the above is resolved, in Cloudron 7, there is an impersonate user feature. So, you can create a temp password and login as that user manually. That will create the user inside Rocket.Chat.

            marcusquinnM Offline
            marcusquinnM Offline
            marcusquinn
            wrote on last edited by
            #4

            @girish Good shout, and thank you kindly.

            So frustrating to see features removed unnecessarily.

            Web Design https://www.evergreen.je
            Development https://brandlight.org
            Life https://marcusquinn.com

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