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Cloudron Forum

Apps | Demo | Docs | Install

Cloudron DO DNS waiting my.domain

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dnsinstallation
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  • A Offline
    A Offline
    alesnim
    wrote on last edited by girish
    #1

    Good day!
    I trying install Cloudron on DO droplet with DO DNS (domain registar Namecheap).
    I am set nameservers and

    host - t NS domainname
    

    works.
    But subdomain my.domain not worked on DO DNS.
    Log from droplet:

    2021-11-05T14:35:54.808Z box:dns/waitfordns isChangeSynced: NS ns3.digitalocean.com (198.41.222.173) errored when resolve domain.xxx (A): Error: queryCname ENODATA domain.xxx
    2021-11-05T14:35:54.809Z box:dns/waitfordns waitForDns: domain.xxx not done ns: ["ns3.digitalocean.com","ns1.digitalocean.com","ns2.digitalocean.com"]
    2021-11-05T14:35:54.809Z box:dns/waitfordns isChangeSynced: NS ns1.digitalocean.com (173.245.58.51) errored when resolve domain.xxx (A): Error: queryCname ENODATA domain.xxx
    2021-11-05T14:35:54.820Z box:dns/waitfordns isChangeSynced: NS ns2.digitalocean.com (173.245.59.41) errored when resolve domain.xxx (A): Error: queryCname ENODATA domain.xxx
    

    How to fix it?

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to alesnim on last edited by
    #2

    @alesnim Can you check the output of host my.domain.com 127.0.0.1 on the server? I think maybe the DNS has not propagated. Did you also try a refresh on the browser? Sometimes things get stuck if browser <-> server connection intermittently broke.

    A 2 Replies Last reply
    0
  • A Offline
    A Offline
    alesnim
    replied to girish on last edited by
    #3

    @girish
    host output:
    Using domain server:
    Name: 127.0.0.1
    Address: 127.0.0.1#53
    Aliases:

    Host <domainname> not found: 2(SERVFAIL)

    girishG 1 Reply Last reply
    0
  • A Offline
    A Offline
    alesnim
    replied to girish on last edited by
    #4

    @girish
    If refresh page, domain setup page displayed "Already setting up or restoring", but main page domain write "Cloudron is offline. Reconnecting"

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to alesnim on last edited by
    #5

    @alesnim said in Cloudron DO DNS waiting my.domain:

    Host <domainname> not found: 2(SERVFAIL)

    Yeah, this is the issue. The DNS has not propagated or there is something wrong with the domain's DNS. Did you just purchase this domain or migrate this domain to DO? If so, sometimes it takes a bit of time for things to sync. While it might work on your local machine, we have to make sure it is propagated before we get certs but Let's Encrypt won't issue certs till DNS is in sync.

    A 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to alesnim on last edited by girish
    #6

    @alesnim You can do systemctl restart box and then refresh the browser to start afresh.

    1 Reply Last reply
    0
  • A Offline
    A Offline
    alesnim
    replied to girish on last edited by alesnim
    #7

    @girish
    Today I'm bought domain on Namechip and setting nameservers DO. (this guide: https://www.namecheap.com/support/knowledgebase/article.aspx/767/10/how-to-change-dns-for-a-domain/)

    How to check sync DNS?

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to alesnim on last edited by
    #8

    @alesnim that's not something in our hands (yours or mine). Please see https://www.namecheap.com/support/knowledgebase/article.aspx/9622/10/dns-propagation-explained/#dnspropagation . nameserver changes take a while to take effect. The 24-48 hours are quite conservative imo, usually it happens in 6 hours for sure. So, I would just wait for some time and check the host command again.

    A 1 Reply Last reply
    0
  • A Offline
    A Offline
    alesnim
    replied to girish on last edited by
    #9

    @girish
    Oh, thanks) I trying tomorrow again.

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to alesnim on last edited by
    #10

    @alesnim np, if it doesn't work, you can write to us with your domain name at support@cloudron.io and we can check the DNS status from our networks.

    1 Reply Last reply
    0
  • d19dotcaD Offline
    d19dotcaD Offline
    d19dotca
    wrote on last edited by
    #11

    FWIW, a great DNS tool for checking on DNS propagation progress is here: https://dnschecker.org

    --
    Dustin Dauncey
    www.d19.ca

    1 Reply Last reply
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