Cloudron DO DNS waiting my.domain

[alesnim]

Good day!
I trying install Cloudron on DO droplet with DO DNS (domain registar Namecheap).
I am set nameservers and

host - t NS domainname

works.
But subdomain my.domain not worked on DO DNS.
Log from droplet:

2021-11-05T14:35:54.808Z box:dns/waitfordns isChangeSynced: NS ns3.digitalocean.com (198.41.222.173) errored when resolve domain.xxx (A): Error: queryCname ENODATA domain.xxx
2021-11-05T14:35:54.809Z box:dns/waitfordns waitForDns: domain.xxx not done ns: ["ns3.digitalocean.com","ns1.digitalocean.com","ns2.digitalocean.com"]
2021-11-05T14:35:54.809Z box:dns/waitfordns isChangeSynced: NS ns1.digitalocean.com (173.245.58.51) errored when resolve domain.xxx (A): Error: queryCname ENODATA domain.xxx
2021-11-05T14:35:54.820Z box:dns/waitfordns isChangeSynced: NS ns2.digitalocean.com (173.245.59.41) errored when resolve domain.xxx (A): Error: queryCname ENODATA domain.xxx

How to fix it?

[girish]

@alesnim Can you check the output of host my.domain.com 127.0.0.1 on the server? I think maybe the DNS has not propagated. Did you also try a refresh on the browser? Sometimes things get stuck if browser <-> server connection intermittently broke.

[alesnim]

@girish
host output:
Using domain server:
Name: 127.0.0.1
Address: 127.0.0.1#53
Aliases:

Host <domainname> not found: 2(SERVFAIL)

[alesnim]

@girish
If refresh page, domain setup page displayed "Already setting up or restoring", but main page domain write "Cloudron is offline. Reconnecting"

[girish]

@alesnim said in Cloudron DO DNS waiting my.domain:

Host <domainname> not found: 2(SERVFAIL)

Yeah, this is the issue. The DNS has not propagated or there is something wrong with the domain's DNS. Did you just purchase this domain or migrate this domain to DO? If so, sometimes it takes a bit of time for things to sync. While it might work on your local machine, we have to make sure it is propagated before we get certs but Let's Encrypt won't issue certs till DNS is in sync.

[girish]

@alesnim You can do systemctl restart box and then refresh the browser to start afresh.

[alesnim]

@girish
Today I'm bought domain on Namechip and setting nameservers DO. (this guide: https://www.namecheap.com/support/knowledgebase/article.aspx/767/10/how-to-change-dns-for-a-domain/)

How to check sync DNS?

[girish]

@alesnim that's not something in our hands (yours or mine). Please see https://www.namecheap.com/support/knowledgebase/article.aspx/9622/10/dns-propagation-explained/#dnspropagation . nameserver changes take a while to take effect. The 24-48 hours are quite conservative imo, usually it happens in 6 hours for sure. So, I would just wait for some time and check the host command again.

[alesnim]

@girish
Oh, thanks) I trying tomorrow again.

[girish]

@alesnim np, if it doesn't work, you can write to us with your domain name at support@cloudron.io and we can check the DNS status from our networks.

[d19dotca]

FWIW, a great DNS tool for checking on DNS propagation progress is here: https://dnschecker.org