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Configuring Service Desk

GitLab

doodlemania2 App Dev last edited by

Has anyone configured GitLab to do service desk? Looks like it just needs some email configuration done to the yml files but not quite sure where to start. Reading the Gitlab help pages indicates I need to se up email for inbound mail processing. Would the CR app not already have done that?
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girish Staff @doodlemania2 last edited by

@doodlemania2 Currently, incoming email is not automated in the package. I am working on an update for that.

I don't know if that will help the Service Desk feature though.
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doodlemania2 App Dev @girish last edited by

@girish nice! just didn't want to start down that rabbit hole if it was already in there somewhere and broke it
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girish Staff @doodlemania2 last edited by

@doodlemania2 The latest package supports incoming email. Service desk also works after that - https://docs.cloudron.io/apps/gitlab/#incoming-email
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Configuring Service Desk