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Cloudron Forum

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  1. Cloudron Forum
  2. Invoice Ninja
  3. PDF invoices broken

PDF invoices broken

Scheduled Pinned Locked Moved Solved Invoice Ninja
19 Posts 4 Posters 2.5k Views 4 Watching
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  • humptydumptyH Offline
    humptydumptyH Offline
    humptydumpty
    wrote on last edited by
    #2

    I think this is related https://forum.invoiceninja.com/t/invoice-ninja-broken/9589

    girishG 1 Reply Last reply
    0
    • humptydumptyH humptydumpty

      I think this is related https://forum.invoiceninja.com/t/invoice-ninja-broken/9589

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #3

      @humptydumpty they haven't made a new release yet . Per https://github.com/invoiceninja/invoiceninja/releases , 5.3.49 is the latest.

      humptydumptyH 1 Reply Last reply
      0
      • girishG girish

        @humptydumpty they haven't made a new release yet . Per https://github.com/invoiceninja/invoiceninja/releases , 5.3.49 is the latest.

        humptydumptyH Offline
        humptydumptyH Offline
        humptydumpty
        wrote on last edited by
        #4

        @girish quoting a mod on IN's forum.... should I proceed with this method?

        The work around for the broken chromium is as follows, we suggest installing headless chrome directly to your machine:
        
        sudo apt-get update
        sudo apt-get install -y libappindicator1 fonts-liberation
        wget https://dl.google.com/linux/direct/google-chrome-stable_current_amd64.deb
        sudo dpkg -i google-chrome*.deb
        
        Then update your .env variable as follows
        
        SNAPPDF_CHROMIUM_PATH=/usr/bin/google-chrome-stable
        
        Then optimize
        
        php artisan optimize
        
        
        1 Reply Last reply
        1
        • humptydumptyH Offline
          humptydumptyH Offline
          humptydumpty
          wrote on last edited by
          #5

          I got another reply from the mod that's specific to Cloudron

          For cloudron, it is a read only file system, you’ll want to open your .env and change
          
          PDF_GENERATOR=hosted_ninja
          
          you may need to restart your app again afterwards
          
          1 Reply Last reply
          0
          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #6

            Yeah I saw that, not sure why this would be an issue here. The chromium binary is downloaded on image build time. But maybe snappdf need some local cache, if that is the case we can symlink this folder.

            Anyways I would still say we wait for upstream release with their fix, instead of installing google-chrome on the side, patch the config file and all.

            If this issue is a blocker, please just revert your Cloudron app to the previous version for now.

            humptydumptyH 1 Reply Last reply
            0
            • girishG girish referenced this topic on
            • nebulonN nebulon

              Yeah I saw that, not sure why this would be an issue here. The chromium binary is downloaded on image build time. But maybe snappdf need some local cache, if that is the case we can symlink this folder.

              Anyways I would still say we wait for upstream release with their fix, instead of installing google-chrome on the side, patch the config file and all.

              If this issue is a blocker, please just revert your Cloudron app to the previous version for now.

              humptydumptyH Offline
              humptydumptyH Offline
              humptydumpty
              wrote on last edited by
              #7

              @nebulon Editing the env file as David suggested did fix the issue but you're right, it's best if I revert back to an older version for now.

              It's definitely a breaking issue because you can't see the invoice at all no matter whether it's previewed or downloaded so clients wouldn't be able to view/pay it.

              For the curious ones out there, toggling "PHANTOMJS_PDF_GENERATION=false" to true will give you a grey background and an empty file on the invoice PDF's.

              And if you don't want to revert back, editing the env file to the following will fix the issue:

              PHANTOMJS_PDF_GENERATION=false
              PDF_GENERATOR=hosted_ninja

              1 Reply Last reply
              1
              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #8

                The real "bug" is being tracked here - https://github.com/beganovich/snappdf/issues/22

                1 Reply Last reply
                2
                • nebulonN Offline
                  nebulonN Offline
                  nebulon
                  Staff
                  wrote on last edited by
                  #9

                  I have revoked the latest Cloudron app package now also and we wait for the upstream project to make a fixed release.

                  joesitsolutionsJ 1 Reply Last reply
                  3
                  • nebulonN nebulon

                    I have revoked the latest Cloudron app package now also and we wait for the upstream project to make a fixed release.

                    joesitsolutionsJ Offline
                    joesitsolutionsJ Offline
                    joesitsolutions
                    wrote on last edited by
                    #10

                    @girish @nebulon Hi, sorry about replying to solved issue but I am getting this weirdly. The PDF does generate but when I go to download/print/view it I get this:
                    314eab3f-ec82-4e85-afc1-7f9eadd8eba1-image.png
                    Same issue it seems.
                    Tried adding these to the env file. Even tried different combos of these.
                    Not proxied through cloudflare this time.

                    PHANTOMJS_PDF_GENERATION=false
                    PDF_GENERATOR=hosted_ninja
                    

                    No change after at all. It is a fresh install from today as I'm messing with it for testing purposes.

                    Have tried edge,chrome,firefox and no change at all in either. Even tried their windows app with no avail.
                    The fixes and main issues aren't really descriptive enough for a fix.

                    Any advice or tips on this?

                    nebulonN humptydumptyH girishG 4 Replies Last reply
                    0
                    • joesitsolutionsJ joesitsolutions

                      @girish @nebulon Hi, sorry about replying to solved issue but I am getting this weirdly. The PDF does generate but when I go to download/print/view it I get this:
                      314eab3f-ec82-4e85-afc1-7f9eadd8eba1-image.png
                      Same issue it seems.
                      Tried adding these to the env file. Even tried different combos of these.
                      Not proxied through cloudflare this time.

                      PHANTOMJS_PDF_GENERATION=false
                      PDF_GENERATOR=hosted_ninja
                      

                      No change after at all. It is a fresh install from today as I'm messing with it for testing purposes.

                      Have tried edge,chrome,firefox and no change at all in either. Even tried their windows app with no avail.
                      The fixes and main issues aren't really descriptive enough for a fix.

                      Any advice or tips on this?

                      nebulonN Offline
                      nebulonN Offline
                      nebulon
                      Staff
                      wrote on last edited by
                      #11

                      @joesitsolutions do you see any errors in the app logs or the browser console when you try to download it?

                      1 Reply Last reply
                      0
                      • joesitsolutionsJ joesitsolutions

                        @girish @nebulon Hi, sorry about replying to solved issue but I am getting this weirdly. The PDF does generate but when I go to download/print/view it I get this:
                        314eab3f-ec82-4e85-afc1-7f9eadd8eba1-image.png
                        Same issue it seems.
                        Tried adding these to the env file. Even tried different combos of these.
                        Not proxied through cloudflare this time.

                        PHANTOMJS_PDF_GENERATION=false
                        PDF_GENERATOR=hosted_ninja
                        

                        No change after at all. It is a fresh install from today as I'm messing with it for testing purposes.

                        Have tried edge,chrome,firefox and no change at all in either. Even tried their windows app with no avail.
                        The fixes and main issues aren't really descriptive enough for a fix.

                        Any advice or tips on this?

                        humptydumptyH Offline
                        humptydumptyH Offline
                        humptydumpty
                        wrote on last edited by
                        #12

                        @joesitsolutions my instance is working fine but my env file looks like this now, with no mention of the "PDF_GENERATOR=hosted_ninja" line.

                        NINJA_ENVIRONMENT=selfhost
                        
                        PHANTOMJS_PDF_GENERATION=false
                        
                        
                        COMPOSER_AUTH='{"github-oauth": {"github.com": "${{ secrets.GITHUB_TOKEN }}"}}'
                        DISABLE_AUTO_UPDATE=true
                        
                        
                        1 Reply Last reply
                        0
                        • joesitsolutionsJ joesitsolutions

                          @girish @nebulon Hi, sorry about replying to solved issue but I am getting this weirdly. The PDF does generate but when I go to download/print/view it I get this:
                          314eab3f-ec82-4e85-afc1-7f9eadd8eba1-image.png
                          Same issue it seems.
                          Tried adding these to the env file. Even tried different combos of these.
                          Not proxied through cloudflare this time.

                          PHANTOMJS_PDF_GENERATION=false
                          PDF_GENERATOR=hosted_ninja
                          

                          No change after at all. It is a fresh install from today as I'm messing with it for testing purposes.

                          Have tried edge,chrome,firefox and no change at all in either. Even tried their windows app with no avail.
                          The fixes and main issues aren't really descriptive enough for a fix.

                          Any advice or tips on this?

                          girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #13

                          @joesitsolutions said in PDF invoices broken:

                          PDF_GENERATOR=hosted_ninja

                          I think we use snappdf. So, this variable should probably read PDF_GENERATOR=snappdf

                          1 Reply Last reply
                          0
                          • joesitsolutionsJ Offline
                            joesitsolutionsJ Offline
                            joesitsolutions
                            wrote on last edited by joesitsolutions
                            #14

                            Hi All,
                            Thanks for the reply around this.
                            Here is the browser console
                            There are some errors/warnings there
                            23a4fae7-ba5e-43aa-82e4-eb45c5f159c8-image.png
                            Not entirely sure what this means...
                            Ain't too familiar with Chrome errors.
                            Here is a log from when I load this page. https://pastebin.com/JhNaA1v2
                            Trying some more fixes suggested.
                            @girish said in PDF invoices broken:

                            PDF_GENERATOR=snappdf

                            Tried this and PDFs do not generate. Not even in the preview.
                            Should this be on a new line or is it fine right bellow something?
                            I did save the env file and restart the app upon each change.

                            I also gave this a shot with no change.

                            @humptydumpty said in PDF invoices broken:

                            NINJA_ENVIRONMENT=selfhost

                            PHANTOMJS_PDF_GENERATION=false

                            COMPOSER_AUTH='{"github-oauth": {"github.com": "${{ secrets.GITHUB_TOKEN }}"}}'
                            DISABLE_AUTO_UPDATE=true

                            1 Reply Last reply
                            0
                            • joesitsolutionsJ joesitsolutions

                              @girish @nebulon Hi, sorry about replying to solved issue but I am getting this weirdly. The PDF does generate but when I go to download/print/view it I get this:
                              314eab3f-ec82-4e85-afc1-7f9eadd8eba1-image.png
                              Same issue it seems.
                              Tried adding these to the env file. Even tried different combos of these.
                              Not proxied through cloudflare this time.

                              PHANTOMJS_PDF_GENERATION=false
                              PDF_GENERATOR=hosted_ninja
                              

                              No change after at all. It is a fresh install from today as I'm messing with it for testing purposes.

                              Have tried edge,chrome,firefox and no change at all in either. Even tried their windows app with no avail.
                              The fixes and main issues aren't really descriptive enough for a fix.

                              Any advice or tips on this?

                              girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by
                              #15

                              @joesitsolutions said in PDF invoices broken:

                              No change after at all. It is a fresh install from today as I'm messing with it for testing purposes.

                              I didn't see this before. Let me test with a fresh install. So, I just create an invoice and the PDF generation fails?

                              joesitsolutionsJ 1 Reply Last reply
                              0
                              • girishG girish

                                @joesitsolutions said in PDF invoices broken:

                                No change after at all. It is a fresh install from today as I'm messing with it for testing purposes.

                                I didn't see this before. Let me test with a fresh install. So, I just create an invoice and the PDF generation fails?

                                joesitsolutionsJ Offline
                                joesitsolutionsJ Offline
                                joesitsolutions
                                wrote on last edited by
                                #16

                                @girish Yep, Previews work but actually making a PDF and downloading it or Viewing a PDF within the platform produces a grey file. I'm not sure if it is just a "me" issue so if you'd like to test it'd be interesting to see if it is more widespread perhaps.

                                girishG 1 Reply Last reply
                                0
                                • joesitsolutionsJ joesitsolutions

                                  @girish Yep, Previews work but actually making a PDF and downloading it or Viewing a PDF within the platform produces a grey file. I'm not sure if it is just a "me" issue so if you'd like to test it'd be interesting to see if it is more widespread perhaps.

                                  girishG Offline
                                  girishG Offline
                                  girish
                                  Staff
                                  wrote on last edited by
                                  #17

                                  @joesitsolutions A vanilla invoiceninja works for me both in Chrome and Firefox.

                                  I also have the following like @humptydumpty

                                  NINJA_ENVIRONMENT=selfhost
                                  
                                  PHANTOMJS_PDF_GENERATION=false
                                  
                                  COMPOSER_AUTH='{"github-oauth": {"github.com": "${{ secrets.GITHUB_TOKEN }}"}}'
                                  
                                  1 Reply Last reply
                                  0
                                  • girishG Offline
                                    girishG Offline
                                    girish
                                    Staff
                                    wrote on last edited by
                                    #18

                                    Can you check if this is reproducible in our demo? https://my.demo.cloudron.io (username/password: cloudron) .

                                    joesitsolutionsJ 1 Reply Last reply
                                    0
                                    • girishG girish

                                      Can you check if this is reproducible in our demo? https://my.demo.cloudron.io (username/password: cloudron) .

                                      joesitsolutionsJ Offline
                                      joesitsolutionsJ Offline
                                      joesitsolutions
                                      wrote on last edited by joesitsolutions
                                      #19

                                      @girish Yep works fine in the demo site.
                                      This is a strange one and very likely a me issue. Even if I put my config back to normal it doesn't work for me... then I clear my pfsense's suricata blocks and it loads.
                                      Hmm, I wonder if this pulls in external formatting/css/styles from somewhere that is being blocked on my end or something weird like that.
                                      But then why would the preview load fine. Real head scratcher this one.

                                      Edit:
                                      I've tried from my phone and am getting the same issue. Even with IDS/IPS/PFblocker off on my FW.
                                      The preview itself loads fine with normal Vanilla config but when I go to preview PDF or download I get the gray file.
                                      Still not sure what is happening tbh. Worth a reinstall perhaps?

                                      Edit 2:
                                      Did a reinstall and it works...? Am I the problem rolf..
                                      Thanks for your help. I'll do some more testing and see if I run into this issue again.

                                      1 Reply Last reply
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