Restore backup failed

[WaffleUncle]

Hello ,

We currently have several backups of Invoice Ninja as .tar.gz files.
We had to move the instance but we can't restore it because it says that the backup.tar.gz file can't be found.

On the other hand our backup file is called: app_client.technoredac.ca_v1.3.34.tar

What should I do to restore my backup

[girish]

@WaffleUncle said in Restore backup failed:

We had to move the instance

Are you moving the app or are you moving Cloudron itself? Are you trying to restore just the app or the entire server/cloudron ?

[WaffleUncle]

I try to restore only the app to new instance.

At first I broke the server so cloudron was not responding.
So I went to the backup folder to download a copy before re-formatting the VPS.
Then I installed Cloudron and installed the application and tried to restore it from the application

[girish]

@WaffleUncle So you are using the Import button in the app section, correct - https://docs.cloudron.io/backups/#import-app-backup ?

In your case, it looks like your backups were in the file system and not external. If that is the case, you have to fill up the 'Import Backup' dialog manually:

• Upload the backup app_client.xxx.tar.gz to somewhere in the server like /tmp/app_client.xxx.tar.gz.

• In the import UI, Choose Filesystem

• Put the path as /tmp/app_client.xxx.tar.gz

• It should import now.