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  2. Redash
  3. Schema refresh failed (redash)

Schema refresh failed (redash)

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  • E Offline
    E Offline
    eddowding
    wrote on last edited by
    #1

    On a new install of Redash on Cloudron, I can successfully connect to my BigQuery account, but when it comes to fetching the schema it fails. 😞

    I've tried increasing resources, reinstalling it - no joy.

    Installed it on Digital Ocean and connected using the same credentials exactly, and there it loaded the schema.

    So it's kinda weird and I have no idea why. But I'd love a solution 🙂

    Any tips?

    girishG 1 Reply Last reply
    0
    • robiR Offline
      robiR Offline
      robi
      wrote on last edited by
      #2

      Have you seen the Redash docs?

      Can you post the logs of the error?

      Conscious tech

      E 1 Reply Last reply
      0
      • nebulonN nebulon marked this topic as a question on
      • E eddowding

        On a new install of Redash on Cloudron, I can successfully connect to my BigQuery account, but when it comes to fetching the schema it fails. 😞

        I've tried increasing resources, reinstalling it - no joy.

        Installed it on Digital Ocean and connected using the same credentials exactly, and there it loaded the schema.

        So it's kinda weird and I have no idea why. But I'd love a solution 🙂

        Any tips?

        girishG Do not disturb
        girishG Do not disturb
        girish
        Staff
        wrote on last edited by
        #3

        @eddowding anything in the logs when it fails to load? Would also like to know if the redash version you installed on DO.

        E 1 Reply Last reply
        0
        • girishG girish

          @eddowding anything in the logs when it fails to load? Would also like to know if the redash version you installed on DO.

          E Offline
          E Offline
          eddowding
          wrote on last edited by
          #4

          @girish

          DO: Version: 8.0.0+b32245 (a16f551e)

          1 Reply Last reply
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          • robiR robi

            Have you seen the Redash docs?

            Can you post the logs of the error?

            E Offline
            E Offline
            eddowding
            wrote on last edited by eddowding
            #5

            Here you go, @girish @robi! Thank you for your thoughts on this!

            Apr 22 17:43:59 [2022-04-22 16:43:59,412][PID:2931][INFO][metrics] method=GET path=/api/jobs/c2156c30-d706-4dbb-984d-32f9881bbac8 endpoint=job status=200 content_type=application/json content_length=187 duration=5.55 query_count=2 query_duration=4.52
            
            Apr 22 17:44:00 [2022-04-22 16:44:00,088][PID:3015][INFO][metrics] method=GET path=/ endpoint=redash_index status=302 content_type=text/html; charset=utf-8 content_length=291 duration=1.05 query_count=0 query_duration=0.00
            
            Apr 22 17:44:01 2022/04/22 16:44:01 [worker_healthcheck] Received TICK_60 event from supervisor
            
            Apr 22 17:44:01 2022/04/22 16:44:01 [worker_healthcheck] No processes in state RUNNING found for process worker
            
            Apr 22 17:44:01 RESULT 2
            
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