Error 500 after automatic update

[antoniomorais360]

I am facing error 500 after automatic update to the latest version when I try to open some pages like contacts, segments, companies, etc.

The error shows in console and is reporting the libraries.js

libraries.js?va03b683b:766
GET https://mautic.foxmanager.com.br/s/contacts?_=1652878279617&mauticUserLastActive=23&mauticLastNotificationId= 500 (Internal Server Error)
froala_editor.js?va03b683b:321 Editor should be initialized before calling the destroy method.
libraries.js?va03b683b:766
GET https://mautic.foxmanager.com.br/s/companies?_=1652878279627&mauticUserLastActive=189&mauticLastNotificationId= 500 (Internal Server Error)
libraries.js?va03b683b:766
GET https://mautic.foxmanager.com.br/s/segments?_=1652878279628&mauticUserLastActive=194&mauticLastNotificationId= 500 (Internal Server Error)

[girish]

@antoniomorais360 When you say latest auto update, can you tell us the package versions ? You can see this in the Update section of the app.

The last update to mautic was ~22 days ago - https://forum.cloudron.io/topic/2501/mautic-package-updates/28

[micmc]

@girish I'm experiencing the same behavior with the latest update to 4.4

It's working partly, but refuses to edit forms or simply create new, the form does not appears in Mautic and logs returns a 500 response to HTTP/1.1 requests see

Jul 14 08:41:45 74.127.202.58 - - [14/Jul/2022:12:41:45 +0000] "GET /s/forms/new?_=1657802230498&mauticUserLastActive=275&mauticLastNotificationId= HTTP/1.1" 500 161 "https://cx.domain.com/s/forms" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/102.0.5005.136 Safari/537.36"

In fact nothing happens in the UI when clicking these functions. Same for landing pages and some other functions

Jul 14 08:48:08 74.127.202.58 - - [14/Jul/2022:12:48:08 +0000] "GET /s/pages/new?_=1657802230506&mauticUserLastActive=658&mauticLastNotificationId= HTTP/1.1" 500 161 "https://cx.domain.com/s/pages" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/102.0.5005.136 Safari/537.36"

Same for emails channel.

Been trying with different browsers and they return the same. Assets works as well as Dynamic content.
There does not seem to be other bugs for now.

[micmc]

@girish Nan, forget the above I'd made a little more research in the forum and found the solution here, thanks anyway.