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    First-time install, Login, Password invalid

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      prologic last edited by girish

      Just created a Cloudron instance on a Vultr VM went through the installation successfully, setup the first account.

      However I cannot login.

      Are there any limitations on the characters allowed in a password? I used my password generator and it can throw some interesting characters in 🐶

      Only thing I can think of that might have failed.

      The Password Reset also fails (presumably because Email is not setup yet on a first-time install?)

      Any way to do a password reset via the CLI?

      cheers
      James

      BrutalBirdie girish 2 Replies Last reply Reply Quote 0
      • BrutalBirdie
        BrutalBirdie Staff @prologic last edited by

        Hi 👋 @prologic yes there is.

        ssh into your server and get root permissions, then you can use the

        cloudron-support --owner-login
        

        command to get a temporary owner login password.

        If that does not work as well it would be best to just start a fresh setup.

        Although, logs would be nice to see what happened to prevent this issue from coming up further down the road.

        Cheers,
        Elias 🍻

        Like my work? Consider donating a beer 🍻 Cheers!

        BrutalBirdie 1 Reply Last reply Reply Quote 1
        • BrutalBirdie
          BrutalBirdie Staff @BrutalBirdie last edited by BrutalBirdie

          @BrutalBirdie appendix / password limitations.

          No there should be no password limitations afaik.

          https://git.cloudron.io/cloudron/box/-/blob/master/migrations/initial-schema.sql#L5

          CREATE TABLE IF NOT EXISTS users(
              [...]
              password VARCHAR(1024) NOT NULL,
              [...]
          

          These are the DB limitations by default.
          Is your password bigger then 1024? 😄

          So this are the password limitations.

          Like my work? Consider donating a beer 🍻 Cheers!

          1 Reply Last reply Reply Quote 0
          • girish
            girish Staff last edited by

            Yeah, there shouldn't be any password limitations, other than the length as @BrutalBirdie pointed out.

            1 Reply Last reply Reply Quote 0
            • girish
              girish Staff @prologic last edited by

              @prologic said in First-time install, Login, Password invalid:

              The Password Reset also fails (presumably because Email is not setup yet on a first-time install?)

              Email also only starts working after you have signed up in the App store UI.

              1 Reply Last reply Reply Quote 0
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