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Apps | Demo | Docs | Install

Error! These credentials do not match our records.

Scheduled Pinned Locked Moved Firefly III
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  • jordanurbsJ Offline
    jordanurbsJ Offline
    jordanurbs
    wrote on last edited by
    #1

    Haven't used it for a few months, all that's changed is the host domain but I don't see why that should affect the app at all.

    Before, I would login with only the username + password and it worked fine. Now, it's not letting me enter in the username because it's not an e-mail address. I enter in the cloudron email address of the user and "Error! These credentials do not match our records."

    Firefly III 5.7.10
    latest version of Cloudron, can't find the version number anywere

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to jordanurbs on last edited by
    #2

    @jordanurbs I guess you are on package 3.x already ? Firefly upstream removed LDAP support in around April. So, it's probably that. You have to reset the password.

    1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #3

    See https://forum.cloudron.io/topic/6756/upstream-dropped-ldap-support-with-v5-7-0

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  • jordanurbsJ Offline
    jordanurbsJ Offline
    jordanurbs
    wrote on last edited by jordanurbs
    #4

    @girish I reset the user password and I still can't login to Firefly.

    @nebulon said in Upstream dropped LDAP support with v5.7.0:

    php artisan db

    SELECT email FROM users;

    This does not seem to list or show anything when I open the terminal of the Firefly app

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to jordanurbs on last edited by
    #5

    @jordanurbs Which package version are you on ? It's listed in the Update section of the app.

    As it stands, if it doesn't find any users, it means there are no users in the database atleast. Are you first able to roll back to a working app and run the command to verify your user is still there?

    dbe09602d26c384d4b8308b70b72452423=> select email from users;
         email      
    ----------------
     mail@girish.in
    (1 row)
    
    1 Reply Last reply
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