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  1. Cloudron Forum
  2. Koel
  3. Koel not playing

Koel not playing

Scheduled Pinned Locked Moved Solved Koel
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  • P Offline
    P Offline
    Paraviccini
    wrote on last edited by
    #1

    When installing Koel it turns out that it can not play the audio files - regardless of the audioformat.

    First I thought that it is problem with ffmpeg because it probably is not able to transcode. But it does not play mp3 as well.

    Do you have an idea what could be the problem?

    I also tried it on a fresh cloudron install but its not working..

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      not sure how Koel works there, but I would assume this is not related to Cloudron as such, but more to do with what your system/browser supports in the media tags?

      P 1 Reply Last reply
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      • nebulonN nebulon

        not sure how Koel works there, but I would assume this is not related to Cloudron as such, but more to do with what your system/browser supports in the media tags?

        P Offline
        P Offline
        Paraviccini
        wrote on last edited by Paraviccini
        #3

        @nebulon

        Thank you for the quick reply!

        As it turns out, the error occurs only when playing with Safari. In Chrome it works strangely enough.

        The demo on Koel's website also works in Safari. (https://demo.koel.dev) Maybe it is because of the variable STREAMING_METHOD=php.

        Is Koel shipped under Cloudron with Apache or Nginx? But I assume on this configuration I can not influence then? See here: https://docs.koel.dev/#streaming-music

        Thanks!

        girishG 1 Reply Last reply
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        • P Paraviccini

          @nebulon

          Thank you for the quick reply!

          As it turns out, the error occurs only when playing with Safari. In Chrome it works strangely enough.

          The demo on Koel's website also works in Safari. (https://demo.koel.dev) Maybe it is because of the variable STREAMING_METHOD=php.

          Is Koel shipped under Cloudron with Apache or Nginx? But I assume on this configuration I can not influence then? See here: https://docs.koel.dev/#streaming-music

          Thanks!

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          @Paraviccini We use STREAMING_METHOD=php and also apache.

          It works fine for me in Firefox/linux as well.

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