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Cloudron Forum

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  1. Cloudron Forum
  2. Support
  3. Switch Premium Plan from one Subscription to another

Switch Premium Plan from one Subscription to another

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    • D Offline
      D Offline
      Dany 0
      wrote on last edited by girish
      #1

      I currently have two subscriptions, one premium and one free. Is it possible to transfer the premium plan to the free subscription because I no longer need the current cloudron installation with premium and will delete it. But I paid for a Premium Yearly and intend to continue using it.

      jdaviescoatesJ girishG 2 Replies Last reply
      0
      • D Dany 0

        I currently have two subscriptions, one premium and one free. Is it possible to transfer the premium plan to the free subscription because I no longer need the current cloudron installation with premium and will delete it. But I paid for a Premium Yearly and intend to continue using it.

        jdaviescoatesJ Offline
        jdaviescoatesJ Offline
        jdaviescoates
        wrote on last edited by
        #2

        @Dany-0 yes, just email support@cloudron.io and they'll sort it for you. They'll need the IDs of the Cloudrons which you can find by logging into to https://console.cloudron.io/#/cloudrons and then clicking on the relevant domains.

        I use Cloudron with Gandi & Hetzner

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        • D Offline
          D Offline
          Dany 0
          wrote on last edited by
          #3

          @jdaviescoates Thanks for the answer, then I did everything right yesterday 🙂

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          • D Dany 0

            I currently have two subscriptions, one premium and one free. Is it possible to transfer the premium plan to the free subscription because I no longer need the current cloudron installation with premium and will delete it. But I paid for a Premium Yearly and intend to continue using it.

            girishG Do not disturb
            girishG Do not disturb
            girish
            Staff
            wrote on last edited by
            #4

            @Dany-0 It's in our support queue 🙂 Will get to it shortly.

            D 1 Reply Last reply
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            • girishG girish

              @Dany-0 It's in our support queue 🙂 Will get to it shortly.

              D Offline
              D Offline
              Dany 0
              wrote on last edited by
              #5

              @girish 😊 thank you

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