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Cloudron Forum

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  1. Cloudron Forum
  2. Support
  3. Switch Premium Plan from one Subscription to another

Switch Premium Plan from one Subscription to another

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  • D Offline
    D Offline
    Dany 0
    wrote on last edited by girish
    #1

    I currently have two subscriptions, one premium and one free. Is it possible to transfer the premium plan to the free subscription because I no longer need the current cloudron installation with premium and will delete it. But I paid for a Premium Yearly and intend to continue using it.

    jdaviescoatesJ girishG 2 Replies Last reply
    0
    • D Dany 0

      I currently have two subscriptions, one premium and one free. Is it possible to transfer the premium plan to the free subscription because I no longer need the current cloudron installation with premium and will delete it. But I paid for a Premium Yearly and intend to continue using it.

      jdaviescoatesJ Offline
      jdaviescoatesJ Offline
      jdaviescoates
      wrote on last edited by
      #2

      @Dany-0 yes, just email support@cloudron.io and they'll sort it for you. They'll need the IDs of the Cloudrons which you can find by logging into to https://console.cloudron.io/#/cloudrons and then clicking on the relevant domains.

      I use Cloudron with Gandi & Hetzner

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      • D Offline
        D Offline
        Dany 0
        wrote on last edited by
        #3

        @jdaviescoates Thanks for the answer, then I did everything right yesterday 🙂

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        • D Dany 0

          I currently have two subscriptions, one premium and one free. Is it possible to transfer the premium plan to the free subscription because I no longer need the current cloudron installation with premium and will delete it. But I paid for a Premium Yearly and intend to continue using it.

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          @Dany-0 It's in our support queue 🙂 Will get to it shortly.

          D 1 Reply Last reply
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          • girishG girish

            @Dany-0 It's in our support queue 🙂 Will get to it shortly.

            D Offline
            D Offline
            Dany 0
            wrote on last edited by
            #5

            @girish 😊 thank you

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