Switch Premium Plan from one Subscription to another
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I currently have two subscriptions, one premium and one free. Is it possible to transfer the premium plan to the free subscription because I no longer need the current cloudron installation with premium and will delete it. But I paid for a Premium Yearly and intend to continue using it.
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I currently have two subscriptions, one premium and one free. Is it possible to transfer the premium plan to the free subscription because I no longer need the current cloudron installation with premium and will delete it. But I paid for a Premium Yearly and intend to continue using it.
@Dany-0 yes, just email support@cloudron.io and they'll sort it for you. They'll need the IDs of the Cloudrons which you can find by logging into to https://console.cloudron.io/#/cloudrons and then clicking on the relevant domains.
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@jdaviescoates Thanks for the answer, then I did everything right yesterday
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I currently have two subscriptions, one premium and one free. Is it possible to transfer the premium plan to the free subscription because I no longer need the current cloudron installation with premium and will delete it. But I paid for a Premium Yearly and intend to continue using it.
@Dany-0 It's in our support queue
Will get to it shortly. -
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N nebulon has marked this topic as solved on
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