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Apps | Demo | Docs | Install

Full disk + failed update -> no more accessible dashboard

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updatestroubleshootingdisk space
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  • V Offline
    V Offline
    vwvw
    wrote on last edited by girish
    #1

    Dear Community,

    I launched an upgrade to my Cloudron today and realized afterwards my disk was full (5G of log of a failed upgrade, 26G of Overlay2). I was not able to clean up the space taken by docker (despite running only two low usage app). By removing the 5G of logs I was able to re-run the upgrade and get my apps back up and running.

    Nowhoever I can't access my Cloudron dashboard anymore. The URL at which I was getting my dashboard now redirect to one of my app with an invalid cert.

    I wanted to disable the app in question but can't login via Cloudron CLI.

    What can I do get back access to the dashboard? The DNS didn't change but it seems the routing in Cloudron was affected by the update.

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  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #2

    Have you seen https://docs.cloudron.io/troubleshooting/ and tried to walk though that?

    V 1 Reply Last reply
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  • V Offline
    V Offline
    vwvw
    replied to nebulon on last edited by
    #3

    @nebulon I had followed the troubleshooting there to no avail. Deleting the root.key as mentionned in other posts was successfull but I still lost data in the mean time. Please improve how Cloudron deals with a disk getting full. That was subpar.

    jdaviescoatesJ 1 Reply Last reply
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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    replied to vwvw on last edited by
    #4

    @vwvw sounds like we should soon at least get better notifications:

    @girish said in Expose disk usage / free space to API (preferably with a readonly token):

    @msbt ah ok, so you just want better notifications . Can do that.

    In 7.3.4 atleast, we started collecting du information in a cron job (every 24 hours).

    I use Cloudron with Gandi & Hetzner

    timconsidineT 1 Reply Last reply
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  • timconsidineT Offline
    timconsidineT Offline
    timconsidine App Dev
    replied to jdaviescoates on last edited by timconsidine
    #5

    @jdaviescoates said in Full disk + failed update -> no more accessible dashboard:

    sounds like we should soon at least get better notifications:

    notifications from Cloudron are great, but users are responsible for their own systems. I recommend STRONGLY that system health and disk usage are monitored independently. Yet another shout out for ntfy.sh either in their hosted version or your own self-hosted version.

    Accidents will always happen, but there is no excuse for not proactively monitoring, e.g.

    11/01/2023, 06:05
    
    TC-MSI
    Wed 11 Jan 06:05:01 UTC 2023
    *** System restart required ***
    Filesystem Size Used Avail Use% Mounted on
    /dev/mapper/ubuntu--vg-ubuntu--lv 109G 20G 84G 19% /
    
    jdaviescoatesJ 1 Reply Last reply
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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    replied to timconsidine on last edited by
    #6

    @timconsidine yeah, I don't (yet) have any such monitoring in place, but having previously suffered the woes of a full disk I now:

    1. have a massive drive with loads of free space, and
    2. very often manually check on that

    I use Cloudron with Gandi & Hetzner

    timconsidineT 1 Reply Last reply
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  • timconsidineT Offline
    timconsidineT Offline
    timconsidine App Dev
    replied to jdaviescoates on last edited by
    #7

    @jdaviescoates I didn't mean to direct my post at you !
    Just replied to and didn't remove the @
    Hope no offence caused
    It was a general comment
    Do automate the checking ... saves oodles of time and brainwaves.

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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    wrote on last edited by
    #8

    @timconsidine no offense caused, I realised what had happened 🙂

    I need to work out best way to get those notifications alerts set-up...

    I use Cloudron with Gandi & Hetzner

    robiR 1 Reply Last reply
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  • robiR Offline
    robiR Offline
    robi
    replied to jdaviescoates on last edited by robi
    #9

    @jdaviescoates you could set up a cron that gets usage info, and prints out a webpage you can monitor with Kuma for a keyword. When a threshold is met, you add/remove the keyword and fire off an alert via TG.

    Similar for monitoring something with change detection app or n8n workflow.

    Life of sky tech

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