Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse

Cloudron Forum

Apps | Demo | Docs | Install

Cloudron.io not letting me login in.

Scheduled Pinned Locked Moved Solved Support
6 Posts 4 Posters 76 Views
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • swheeler78S Offline
    swheeler78S Offline
    swheeler78
    wrote on last edited by girish
    #1

    I can't login into my cloudron.io account nor will it reset my password.

    humptydumptyH 1 Reply Last reply
    0
  • humptydumptyH Offline
    humptydumptyH Offline
    humptydumpty
    replied to swheeler78 on last edited by humptydumpty
    #2

    @swheeler78 it’s best if you email support @ from the email you have on file.

    swheeler78S 1 Reply Last reply
    0
  • swheeler78S Offline
    swheeler78S Offline
    swheeler78
    replied to humptydumpty on last edited by
    #3

    @humptydumpty I did and haven't gotten a response.

    1 Reply Last reply
    0
  • robiR Offline
    robiR Offline
    robi
    wrote on last edited by
    #4

    Let's just make sure where you're attempting to log into.. your VPS where you installed cloudron at your domain.com and manage apps, or your cloudron.io account to manage your subscription only?

    Life of sky tech

    1 Reply Last reply
    0
  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #5

    The root cause for this was that the email address used was marked as inactive by postmark (which is our transactional email provider for cloudron.io). This can happen if at some point in the past, mails bounced. I have reactivated the email address in question now and also added a notification for us, so we can manually act on this in the future.

    1 Reply Last reply
    2
  • nebulonN nebulon marked this topic as a question on
  • nebulonN nebulon has marked this topic as solved on
  • swheeler78S Offline
    swheeler78S Offline
    swheeler78
    wrote on last edited by swheeler78
    #6

    Thank you. We use postmark as well. I am able to get in and everything is working. Thanks for your help.

    1 Reply Last reply
    0

  • Login

  • Don't have an account? Register

  • Login or register to search.
  • First post
    Last post
0
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Login

  • Don't have an account? Register

  • Login or register to search.