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  3. App Installation error : Failed to list domains: 403 message: [object Object]

App Installation error : Failed to list domains: 403 message: [object Object]

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clicloudflare
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  • benborgesB benborges

    Something definitely going on here with the login Token, because usually, when you the login session is valid, it shouldn't even ask to login, here, every time I do "cloudron login" even just after a login success I get to login again.

    my cloudron.json looks fine though

    d5a94577-8016-408f-afdd-aeaffb68d770-image.png

    I have tried to create a Token manually, with read/write access but it's all the same, it asks me to login again.

    benborgesB Offline
    benborgesB Offline
    benborges
    wrote on last edited by
    #3

    And I can definitely access my second cloudron just fine, without any error
    so this is limited to my first cloudron, is it something related to my cloudron subscription?

    BenB

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    • robiR Offline
      robiR Offline
      robi
      wrote on last edited by
      #4

      is your cloudron CLI up to date?

      Conscious tech

      benborgesB 1 Reply Last reply
      0
      • robiR robi

        is your cloudron CLI up to date?

        benborgesB Offline
        benborgesB Offline
        benborges
        wrote on last edited by
        #5

        @robi Yes, 5.3.0

        BenB

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        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #6

          This is not related to subscriptions and such. But looks like something permission releated. Are you trying to install as a normal user instead of admin user?

          benborgesB 1 Reply Last reply
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          • girishG girish

            This is not related to subscriptions and such. But looks like something permission releated. Are you trying to install as a normal user instead of admin user?

            benborgesB Offline
            benborgesB Offline
            benborges
            wrote on last edited by
            #7

            @girish Nope, I'm the admin user and logged-in as such.

            Strange part is that on the second cloudron I have absolutely no problem at all, from the same terminal, same setup, it's really strange

            BenB

            girishG 1 Reply Last reply
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            • benborgesB benborges

              @girish Nope, I'm the admin user and logged-in as such.

              Strange part is that on the second cloudron I have absolutely no problem at all, from the same terminal, same setup, it's really strange

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #8

              @benborges Do you have another PC/Mac handy to check if it happens everywhere?

              benborgesB 1 Reply Last reply
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              • girishG girish

                @benborges Do you have another PC/Mac handy to check if it happens everywhere?

                benborgesB Offline
                benborgesB Offline
                benborges
                wrote on last edited by
                #9

                @girish yes, lemme try that

                BenB

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                • benborgesB benborges

                  @girish yes, lemme try that

                  benborgesB Offline
                  benborgesB Offline
                  benborges
                  wrote on last edited by benborges
                  #10

                  odd, in my laptop, with cloudron cli 5..3.0, it's even worst, it output a similar error message but even before asking for the 2FA code.

                  Failed to login: Login failed: Status code: 403 message: [object Object]
                  

                  edit : and again, if I switch to my second cloudron, it login just fine and I can do cloudron list and any other cloudron cli command just fine...

                  BenB

                  girishG 1 Reply Last reply
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                  • benborgesB benborges

                    odd, in my laptop, with cloudron cli 5..3.0, it's even worst, it output a similar error message but even before asking for the 2FA code.

                    Failed to login: Login failed: Status code: 403 message: [object Object]
                    

                    edit : and again, if I switch to my second cloudron, it login just fine and I can do cloudron list and any other cloudron cli command just fine...

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #11

                    @benborges no clue what's going on. Maybe you can write to us at support@cloudron.io and we can check?

                    1 Reply Last reply
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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #12

                      The root cause here is that the API request when done via CLI is getting blocked by Cloudflare. Not sure why though, maybe @benborges can look into his Cloudflare dashboard to see why it's blocking it.

                      benborgesB 1 Reply Last reply
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                      • nebulonN nebulon marked this topic as a question on
                      • girishG girish

                        The root cause here is that the API request when done via CLI is getting blocked by Cloudflare. Not sure why though, maybe @benborges can look into his Cloudflare dashboard to see why it's blocking it.

                        benborgesB Offline
                        benborgesB Offline
                        benborges
                        wrote on last edited by
                        #13

                        @girish So this is what's happening on the CF side when a cli command is ran :

                        547c9462-191e-4c2d-a3cc-ddd2652f1727-image.png

                        For now the temporary fix is to create an IP access rule that make an exception for my ASN, waiting for CF to advise on the best way to implement this at a more granular level.

                        BenB

                        benborgesB 1 Reply Last reply
                        1
                        • benborgesB benborges

                          @girish So this is what's happening on the CF side when a cli command is ran :

                          547c9462-191e-4c2d-a3cc-ddd2652f1727-image.png

                          For now the temporary fix is to create an IP access rule that make an exception for my ASN, waiting for CF to advise on the best way to implement this at a more granular level.

                          benborgesB Offline
                          benborgesB Offline
                          benborges
                          wrote on last edited by benborges
                          #14

                          This can be set to solved !

                          Cloudflare reply :

                          c09bd926-0b5e-4850-8e26-b9413779a021-image.png

                          BenB

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                          • benborgesB benborges has marked this topic as solved on
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