Can't connect to my main cloudron webpage
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wrote on May 24, 2023, 9:16 AM last edited by
Yes, that's the correct domain my.axiomtechnologies.io. Any idea why it doesn't load the webpage you can check all the DNS records they look good to me I don't get any errors other than http://axiomtechnologies.io not loading. https://mxtoolbox.com/emailhealth/axiomtechnologies.io/
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@aestela Indeed that domain is all and well. We were working of an incorrect domain
Can you SSH into the server and check
systemctl status box
andsystemctl status nginx
? It looks like nginx is not running.I also replied from support. If you give us SSH access, we can look into this as well.
wrote on May 24, 2023, 9:23 AM last edited by@girish May 24 08:41:53 Axiom-Techs-Svr sudo[30605]: p
systemctl status nginx result:
root@Axiom-Techs-Svr:~# systemctl status nginx
β nginx.service - A high performance web server and a reverse proxy server
Loaded: loaded (/lib/systemd/system/nginx.service; enabled; vendor preset:>
Drop-In: /etc/systemd/system/nginx.service.d
ββcloudron.conf
Active: active (running) since Wed 2023-05-24 07:33:29 UTC; 1h 47min ago
Docs: man:nginx(8)
Main PID: 5888 (nginx)
Tasks: 9 (limit: 18648)
Memory: 26.5M
CGroup: /system.slice/nginx.service
ββ 5888 nginx: master process /usr/sbin/nginx -g daemon on; master>
ββ30609 nginx: worker process
ββ30610 nginx: worker process
ββ30611 nginx: worker process
ββ30612 nginx: worker process
ββ30613 nginx: worker process
ββ30614 nginx: worker process
ββ30615 nginx: worker process
ββ30616 nginx: worker processMay 24 07:32:13 Axiom-Techs-Svr nginx[776]: nginx: [warn] "ssl_stapling" ignore>
May 24 07:32:23 Axiom-Techs-Svr nginx[776]: nginx: [warn] "ssl_stapling" ignore>
May 24 07:32:33 Axiom-Techs-Svr nginx[776]: nginx: [warn] "ssl_stapling" ignore>
lines 1-23 -
@aestela OK, interesting. nginx is running. Is there a firewall by any chance in front of this server?
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@aestela You must also add port 80 and port 443 to the inbound permitted ports list (along with port 22). These 2 ports are HTTP and HTTPS respectively.
(Was this something new ? How was it working before without allowing these ports?)
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A more complete list is here - https://docs.cloudron.io/security/#inbound-ports (depending on what features you use).
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@girish It's a fresh Hetzner cloud server with virtually no firewall rules. Only has inbound rules no outbound. By the way is there any way to improve my reputation it keeps making me wait 360 seconds?
@aestela said in Can't connect to my main cloudron webpage:
By the way is there any way to improve my reputation it keeps making me wait 360 seconds?
I gave you some upvotes, should be ok now, I think.
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wrote on May 24, 2023, 9:37 AM last edited by
root@Axiom-Techs-Svr:~# cloudron-support --enable-ssh
Enabling ssh access for the Cloudron support team...Done
It looks like ssh is enabled if you want to check the server. It was working before without the inbound rules 80 and 443. I just added the inbound rules -
wrote on May 24, 2023, 9:39 AM last edited by
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