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  2. Chatwoot
  3. Image uploading broken in v2.18.0 (ruby-vips issue)

Image uploading broken in v2.18.0 (ruby-vips issue)

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    • S Offline
      S Offline
      sparkwise
      wrote on last edited by
      #1

      I just updated Chatwoot after updating Cloudron to 7.5. The one issue that I'm seeing is that image uploading seems to be broken. I'm seeing this same error when attempting to do any image uploading action: update an agent's profile image, set a channel avatar, etc. Here's the top of the error message:

      Jul 07 16:02:21 I, [2023-07-07T23:02:21.543998 #13] INFO -- : [...] Completed 500 Internal Server Error in 24ms (ActiveRecord: 0.5ms | Allocations: 2246)
      Jul 07 16:02:21 F, [2023-07-07T23:02:21.546159 #13] FATAL -- : [...]
      Jul 07 16:02:21 [...] LoadError (Could not open library 'vips.so.42': vips.so.42: cannot open shared object file: No such file or directory.
      Jul 07 16:02:21 Could not open library 'libvips.so.42': libvips.so.42: cannot open shared object file: No such file or directory):
      

      This discussion looks relevant:
      https://stackoverflow.com/questions/70849182/could-not-open-library-vips-42-could-not-open-library-libvips-42-dylib

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #2

        @sparkwise should be fixed in the latest package.

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        • girishG girish

          @sparkwise should be fixed in the latest package.

          S Offline
          S Offline
          sparkwise
          wrote on last edited by
          #3

          @girish Amazing! Updating now. Thank you!

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