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  1. Cloudron Forum
  2. Cal.com
  3. User validation email isn't sent

User validation email isn't sent

Scheduled Pinned Locked Moved Cal.com
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  • LanhildL Offline
    LanhildL Offline
    Lanhild App Dev
    wrote on last edited by
    #1

    Just installed cal.com from the app store, reporting the following error when attempting to create a user account:

    
Aug 31 17:50:49@calcom/web:start: SEND_ACCOUNT_VERIFY_EMAIL_ERROR Error: Can't send mail - all recipients were rejected: 550 I cannot deliver mail for <loan.joliveau@numigi.com>
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._formatError (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:787:19)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._actionRCPT (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:1629:28)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection.<anonymous> (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:1582:30)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._processResponse (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:950:20)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._onData (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:752:14)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._onSocketData (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:191:44)
Aug 31 17:50:49@calcom/web:start: at Socket.emit (node:events:513:28)
Aug 31 17:50:49@calcom/web:start: at addChunk (node:internal/streams/readable:324:12)
Aug 31 17:50:49@calcom/web:start: at readableAddChunk (node:internal/streams/readable:297:9)
Aug 31 17:50:49@calcom/web:start: at Readable.push (node:internal/streams/readable:234:10) {
Aug 31 17:50:49@calcom/web:start: code: 'EENVELOPE',
Aug 31 17:50:49@calcom/web:start: response: '550 I cannot deliver mail for <loan.joliveau@numigi.com>',
Aug 31 17:50:49@calcom/web:start: responseCode: 550,
Aug 31 17:50:49@calcom/web:start: command: 'RCPT TO',
Aug 31 17:50:49@calcom/web:start: rejected: [ 'loan.joliveau@numigi.com' ],
Aug 31 17:50:49@calcom/web:start: rejectedErrors: [
Aug 31 17:50:49@calcom/web:start: Error: Recipient command failed: 550 I cannot deliver mail for <loan.joliveau@numigi.com>
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._formatError (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:787:19)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._actionRCPT (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:1615:24)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection.<anonymous> (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:1582:30)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._processResponse (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:950:20)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._onData (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:752:14)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._onSocketData (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:191:44)
Aug 31 17:50:49@calcom/web:start: at Socket.emit (node:events:513:28)
Aug 31 17:50:49@calcom/web:start: at addChunk (node:internal/streams/readable:324:12)
Aug 31 17:50:49@calcom/web:start: at readableAddChunk (node:internal/streams/readable:297:9)
Aug 31 17:50:49@calcom/web:start: at Readable.push (node:internal/streams/readable:234:10) {
Aug 31 17:50:49@calcom/web:start: code: 'EENVELOPE',
Aug 31 17:50:49@calcom/web:start: response: '550 I cannot deliver mail for <loan.joliveau@numigi.com>',
Aug 31 17:50:49@calcom/web:start: responseCode: 550,
Aug 31 17:50:49@calcom/web:start: command: 'RCPT TO',
Aug 31 17:50:49@calcom/web:start: recipient: 'loan.joliveau@numigi.com'
Aug 31 17:50:49@calcom/web:start: }
Aug 31 17:50:49@calcom/web:start: ]
Aug 31 17:50:49@calcom/web:start: }
Aug 31 17:50:49@calcom/web:start: sendEmail Error: Can't send mail - all recipients were rejected: 550 I cannot deliver mail for <loan.joliveau@numigi.com>
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._formatError (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:787:19)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._actionRCPT (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:1629:28)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection.<anonymous> (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:1582:30)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._processResponse (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:950:20)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._onData (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:752:14)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._onSocketData (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:191:44)
Aug 31 17:50:49@calcom/web:start: at Socket.emit (node:events:513:28)
Aug 31 17:50:49@calcom/web:start: at addChunk (node:internal/streams/readable:324:12)
Aug 31 17:50:49@calcom/web:start: at readableAddChunk (node:internal/streams/readable:297:9)
Aug 31 17:50:49@calcom/web:start: at Readable.push (node:internal/streams/readable:234:10) {
Aug 31 17:50:49@calcom/web:start: code: 'EENVELOPE',
Aug 31 17:50:49@calcom/web:start: response: '550 I cannot deliver mail for <loan.joliveau@numigi.com>',
Aug 31 17:50:49@calcom/web:start: responseCode: 550,
Aug 31 17:50:49@calcom/web:start: command: 'RCPT TO',
Aug 31 17:50:49@calcom/web:start: rejected: [ 'loan.joliveau@numigi.com' ],
Aug 31 17:50:49@calcom/web:start: rejectedErrors: [
Aug 31 17:50:49@calcom/web:start: Error: Recipient command failed: 550 I cannot deliver mail for <loan.joliveau@numigi.com>
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._formatError (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:787:19)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._actionRCPT (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:1615:24)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection.<anonymous> (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:1582:30)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._processResponse (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:950:20)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._onData (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:752:14)
Aug 31 17:50:49@calcom/web:start: at SMTPConnection._onSocketData (/run/calcom/node_modules/nodemailer/lib/smtp-connection/index.js:191:44)
Aug 31 17:50:49@calcom/web:start: at Socket.emit (node:events:513:28)
Aug 31 17:50:49@calcom/web:start: at addChunk (node:internal/streams/readable:324:12)
Aug 31 17:50:49@calcom/web:start: at readableAddChunk (node:internal/streams/readable:297:9)
Aug 31 17:50:49@calcom/web:start: at Readable.push (node:internal/streams/readable:234:10) {
Aug 31 17:50:49@calcom/web:start: code: 'EENVELOPE',
Aug 31 17:50:49@calcom/web:start: response: '550 I cannot deliver mail for <loan.joliveau@numigi.com>',
Aug 31 17:50:49@calcom/web:start: responseCode: 550,
Aug 31 17:50:49@calcom/web:start: command: 'RCPT TO',
Aug 31 17:50:49@calcom/web:start: recipient: 'loan.joliveau@numigi.com'
Aug 31 17:50:49@calcom/web:start: }
Aug 31 17:50:49@calcom/web:start: ]
Aug 31 17:50:49@calcom/web:start: }
    1 Reply Last reply
    1
    • LanhildL Offline
      LanhildL Offline
      Lanhild App Dev
      wrote on last edited by
      #2

      Might be linked to https://forum.cloudron.io/topic/9926/first-touch-point-with-the-email-verification-flow-smtp-error ?

      1 Reply Last reply
      1
      • girishG Offline
        girishG Offline
        girish Staff
        wrote on last edited by
        #3

        Yes, this is a dup, let's continue there.

        1 Reply Last reply
        1
        • girishG girish marked this topic as a question on
        • girishG girish marked this topic as a regular topic on
        • girishG girish locked this topic on

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