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Yes, just mentioning I may have needed to do both methods change the outbound firewall rule to allow udp port 53 and change the DNS name server from default unbound to 1.1.1.1 and 8.8.8.8

I did this as well don't know if the firewall fixed it or the changes to the name server.

If DNS queries are failing with SERVFAIL, then you can try forwarding all DNS requests to other nameservers to see if it fixes the problems. Add the following file /etc/unbound/unbound.conf.d/forward-everything.conf and restart unbound:

forward-zone:
name: "."
forward-addr: 1.1.1.1
forward-addr: 8.8.8.8

Okay I made the corrections you recommeded

@girish my shh login check: root@Axiom-Techs-Svr:~# systemctl status unbound
● unbound.service - Unbound DNS Resolver
Loaded: loaded (/etc/systemd/system/unbound.service; enabled; vendor preset: enabled)
Active: active (running) since Wed 2023-05-24 18:57:57 UTC; 8min ago
Main PID: 162204 (unbound)
Tasks: 1 (limit: 18648)
Memory: 7.7M
CGroup: /system.slice/unbound.service
└─162204 /usr/sbin/unbound -d

May 24 18:57:57 Axiom-Techs-Svr systemd[1]: Starting Unbound DNS Resolver...
May 24 18:57:57 Axiom-Techs-Svr unbound[162204]: [162204:0] notice: init module 0: subnet
May 24 18:57:57 Axiom-Techs-Svr unbound[162204]: [162204:0] notice: init module 1: validator
May 24 18:57:57 Axiom-Techs-Svr unbound[162204]: [162204:0] notice: init module 2: iterator
May 24 18:57:57 Axiom-Techs-Svr unbound[162204]: [162204:0] info: start of service (unbound 1.9.4).
May 24 18:57:57 Axiom-Techs-Svr systemd[1]: Started Unbound DNS Resolver.

I allowed those two ports via the outbound firewall rule but the unbound service is not running

Can not go to the app store and all other services tied to my account are not working properly.

Yes I think so can confirm it works thank you.

root@Axiom-Techs-Svr:~# cloudron-support --enable-ssh
Enabling ssh access for the Cloudron support team...Done
It looks like ssh is enabled if you want to check the server. It was working before without the inbound rules 80 and 443. I just added the inbound rules

@girish It's a fresh Hetzner cloud server with virtually no firewall rules. Only has inbound rules no outbound. By the way is there any way to improve my reputation it keeps making me wait 360 seconds?

@girish May 24 08:41:53 Axiom-Techs-Svr sudo[30605]: p

systemctl status nginx result:
root@Axiom-Techs-Svr:~# systemctl status nginx
● nginx.service - A high performance web server and a reverse proxy server
Loaded: loaded (/lib/systemd/system/nginx.service; enabled; vendor preset:>
Drop-In: /etc/systemd/system/nginx.service.d
└─cloudron.conf
Active: active (running) since Wed 2023-05-24 07:33:29 UTC; 1h 47min ago
Docs: man:nginx(8)
Main PID: 5888 (nginx)
Tasks: 9 (limit: 18648)
Memory: 26.5M
CGroup: /system.slice/nginx.service
├─ 5888 nginx: master process /usr/sbin/nginx -g daemon on; master>
├─30609 nginx: worker process
├─30610 nginx: worker process
├─30611 nginx: worker process
├─30612 nginx: worker process
├─30613 nginx: worker process
├─30614 nginx: worker process
├─30615 nginx: worker process
└─30616 nginx: worker process

May 24 07:32:13 Axiom-Techs-Svr nginx[776]: nginx: [warn] "ssl_stapling" ignore>
May 24 07:32:23 Axiom-Techs-Svr nginx[776]: nginx: [warn] "ssl_stapling" ignore>
May 24 07:32:33 Axiom-Techs-Svr nginx[776]: nginx: [warn] "ssl_stapling" ignore>
lines 1-23

Yes, that's the correct domain my.axiomtechnologies.io. Any idea why it doesn't load the webpage you can check all the DNS records they look good to me I don't get any errors other than http://axiomtechnologies.io not loading. https://mxtoolbox.com/emailhealth/axiomtechnologies.io/

@girish I get a completely different result how did you see that? https://whois.domaintools.com/axiomtechnologies.io

I guess Hetzner screwed me up everything was working fine yesterday under them. The support even emailed me that my domain is hosted by them and everything is fine.

@luckow This is weird because I was using the service added up to 6 cloudron apps using the web portal login. I don't know what changed now that I am not able to connect again. If you can recommend it would be greatly appreciated. What DNS record do you suggest I add?

I am able to ssh using Putty. Yes I mean I can't connect through the web browser my.axiomtechnologies.io

Why do you keep denying me I'm about to cancel my subscription and chargeback.

I just purchased a yearly premium license everything was going well when I only has two apps now my server is offline with only about 6 apps and I can't get it back online. Any help would greatly be appreciated.