Cloudron Forum

@nebulon

Thank you so much. Very helpful and quick.

We would like to see "gb-lon-1" ObjectStorage added to the list.

@joseph said in No response from cloudron team via email:

I sent from my private address and it seems to work . Anyone else facing this? (We do get lots of support emails everyday)

I see the problem, I forgot and did not put a subject line, your systems seem to block them.

I emailed that address and get this

Hi. This is the Mailer program at http://imap.domain.com.

I'm afraid I wasn't able to deliver your message
"?"
to the following addresses.

This is a permanent error; I've given up. Sorry it didn't work out.

Intended Recipients: <support@cloudron.io>
Failure Reason: Error: Unrecognized response from upstream server: 5.2.1 Subject is Mandatory

And I have sent other emails to gmail addresses and private ones and yours is the only one that bounces.

@jdaviescoates

No problem, and please don't get me wrong cloudron is great in a lot of areas we use apps. But Nextcloud, unfortunately, doesn't look like it. And we need a stable nextcloud server.

@firmansi

• 4 CPU Cores -AMD EPYC 7713 64-Core Processor (4 threads)
• Linux 5.15.0-134-generic x86_64
• 160 GB Storage
• 8 GB RAM

@jdaviescoates

Sorry for not being clear.

I am finding performance to be better; we are currently running 20 users, using over 60 Apps.

We found that once we got to 7-8 users, we had to give much more resources to the cloudron instance of NextCloud. Using 14GB Ram with a load average of 12.6%

The install we have of nextcloud via AIO on standalone server is running 20 users, 4.8GB at a load average of 6.7%

Not just that, issues with the mail app adding email accounts; we would always get errors adding the account and would have to retry autherisation 2-3 times before it worked (without retypeing anything. Then sometimes, it would say there was an issue adding an account, but when we tried again, it would work, but there would be two accounts with the same name.

Since moving to AIO install on a standalone server, adding mail accounts to the mail app works the first time.

We are still using the OpenID Connect from our Cloudron server for the users and login to our Nextcloud install and we are still using the mail server on our Cloudron to provide mail to nextcloud mail app.

We also found the user table on standalone install to be more functional than the instance of nextcloud on cloudron. What I mean by that is the selection box for Groups on the cloudron install was temperamental, not showing the list correctly when scrolling down. When selecting a group,p the selection box would stay until you clicked a certain area on the page. These issues do not seem to be present on a standalone install.
All in all we found running nextcloud on cloudron to be problematic.

I noticed this really when watching the webinar regarding the latest release. Then tried it out my self running the same cloudron version as on a standalone and noticed the difference straight way.

We have emailed twice regarding our license, and still no response from either email sent to info@cloudron.io is anyone responding to emails.

We have gone and put our nextcloud on a standalone server. It's only because testing cloudron's nextcluoud install compared to a standalone install on a server via AIO installer. We found there were a lot of bugs compared to Cloudron version.

Not just that performance issues.

We are trying to get AI Assistant with OpenAI everything seems to be ok on the back end but we get this error.

Error generating a response