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arnaudguy

@arnaudguy
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  • Backup timeout
    A arnaudguy

    Hello,

    Every day I encounter an issue where Cloudron restarts in the middle of the backup process. This causes the backups to fail. Is it possible to trigger backups via the command line?

    Attached are the logs. Thank you in advance for your insights and explanations.

    Dec 04 11:58:10 box:apphealthmonitor app health: 20 running / 0 stopped / 0 unresponsive
    Dec 04 11:58:30 box:apphealthmonitor setHealth: ece432d9-f98a-4ab4-ad09-bafa1cdaff08 (desk.xx.xx) waiting for 1179.554 to update health
    Dec 04 11:58:55 box:locker Lock unreleased full_backup
    Dec 04 11:58:55 ServerError [ServiceUnavailableError]: Response timeout
    Dec 04 11:58:55 at IncomingMessage.<anonymous> (/home/yellowtent/box/node_modules/connect-timeout/index.js:84:8)
    Dec 04 11:58:55 at IncomingMessage.emit (node:events:519:28)
    Dec 04 11:58:55 at IncomingMessage.emit (node:domain:488:12)
    Dec 04 11:58:55 at Timeout._onTimeout (/home/yellowtent/box/node_modules/connect-timeout/index.js:49:11)
    Dec 04 11:58:55 at listOnTimeout (node:internal/timers:581:17)
    Dec 04 11:58:55 at process.processTimers (node:internal/timers:519:7) {
    Dec 04 11:58:55 code: 'ETIMEDOUT',
    Dec 04 11:58:55 timeout: 60000
    Dec 04 11:58:55 }
    Dec 04 11:58:55 ServerError [ServiceUnavailableError]: Response timeout
    Dec 04 11:58:55 at IncomingMessage.<anonymous> (/home/yellowtent/box/node_modules/connect-timeout/index.js:84:8)
    Dec 04 11:58:55 at IncomingMessage.emit (node:events:519:28)
    Dec 04 11:58:55 at IncomingMessage.emit (node:domain:488:12)
    Dec 04 11:58:55 at Timeout._onTimeout (/home/yellowtent/box/node_modules/connect-timeout/index.js:49:11)
    Dec 04 11:58:55 at listOnTimeout (node:internal/timers:581:17)
    Dec 04 11:58:55 at process.processTimers (node:internal/timers:519:7) {
    Dec 04 11:58:55 code: 'ETIMEDOUT',
    Dec 04 11:58:55 timeout: 60000
    Dec 04 11:58:55 }
    Dec 04 11:59:20 AssertionError [ERR_ASSERTION]: Expected values to be strictly equal:
    Dec 04 11:59:20 + actual - expected
    Dec 04 11:59:20 2024-12-04T10:59:20.702Z
    Dec 04 11:59:20 + 'undefined'
    Dec 04 11:59:20 - 'string'
    Dec 04 11:59:20 at get (/home/yellowtent/box/src/routes/tasks.js:33:12)
    Dec 04 11:59:20 at Layer.handle [as handle_request] (/home/yellowtent/box/node_modules/express/lib/router/layer.js:95:5)
    Dec 04 11:59:20 at next (/home/yellowtent/box/node_modules/express/lib/router/route.js:149:13)
    Dec 04 11:59:20 at load (/home/yellowtent/box/src/routes/tasks.js:29:5)
    Dec 04 11:59:20 at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    Dec 04 11:59:22 box:server ==========================================
    Dec 04 11:59:22 box:server Cloudron 8.1.0
    Dec 04 11:59:22 box:server ==========================================
    Dec 04 11:59:22 box:platform initialize: start platform
    Dec 04 11:59:22 box:tasks stopAllTasks: stopping all tasks
    Dec 04 11:59:22 box:shell tasks /usr/bin/sudo -S /home/yellowtent/box/src/scripts/stoptask.sh all
    Dec 04 11:59:22 box:shell box-task-16616.service loaded failed failed /home/yellowtent/box/src/scripts/../taskworker.js 16616 /home/yellowtent/platformdata/logs/tasks/16616.log
    Dec 04 11:59:22 box-task-16617.service loaded failed failed /home/yellowtent/box/src/scripts/../taskworker.js 16617 /home/yellowtent/platformdata/logs/tasks/16617.log
    Dec 04 11:59:22
    Dec 04 11:59:22 box:shell All tasks stopped
    
    
    2024-12-04T10:57:52.611Z box:tasks update 16618: {"percent":18.391304347826086,"message":"Backing up matrix.xx.xx (5/20)"}
    2024-12-04T10:57:52.613Z box:tasks update 16618: {"percent":22.73913043478261,"message":"Snapshotting app matrix.xx.xx"}
    2024-12-04T10:57:52.614Z box:services backupAddons
    2024-12-04T10:57:52.614Z box:services backupAddons: backing up ["localstorage","oidc","postgresql","sendmail","turn"]
    2024-12-04T10:57:52.614Z box:services Backing up postgresql
    2024-12-04T10:57:53.188Z box:services pipeRequestToFile: connected with status code 200
    2024-12-04T10:59:07.681Z box:backuptask snapshotApp: matrix.xx.xx took 75.068 seconds
    2024-12-04T10:59:07.681Z box:tasks update 16618: {"percent":22.73913043478261,"message":"Uploading app snapshot matrix.xx.xx"}
    2024-12-04T10:59:07.682Z box:backuptask runBackupUpload: adjusting heap size to 8192M
    2024-12-04T10:59:07.682Z box:shell backuptask /usr/bin/sudo -S -E --close-from=4 /home/yellowtent/box/src/scripts/backupupload.js snapshot/app_51b362b8-a595-476a-8376-cda3beb8a24c tgz {"localRoot":"/home/yellowtent/appsdata/51b362b8-a595-476a-8376-cda3beb8a24c","layout":[]}
    2024-12-04T10:59:12.046Z box:backupupload Backing up {"localRoot":"/home/yellowtent/appsdata/51b362b8-a595-476a-8376-cda3beb8a24c","layout":[]} to snapshot/app_51b362b8-a595-476a-8376-cda3beb8a24c
    2024-12-04T10:59:12.067Z box:backuptask upload: path snapshot/app_51b362b8-a595-476a-8376-cda3beb8a24c format tgz dataLayout {"localRoot":"/home/yellowtent/appsdata/51b362b8-a595-476a-8376-cda3beb8a24c","layout":[]}
    2024-12-04T10:59:12.078Z box:backuptask checkPreconditions: mount point status is {"state":"active"}&&&&&
    2024-12-04T10:59:12.182Z box:backuptask checkPreconditions: getting disk usage of /home/yellowtent/appsdata/51b362b8-a595-476a-8376-cda3beb8a24c
    2024-12-04T10:59:12.182Z box:shell backuptask: du --dereference-args --summarize --block-size=1 --exclude=*.lock --exclude=dovecot.list.index.log.* /home/yellowtent/appsdata/51b362b8-a595-476a-8376-cda3beb8a24c
    
    Support backups postgresql

  • Backup timeout
    A arnaudguy

    The issue is now resolved. The problem was with the GitLab database, where we found 160 GB of logs. The database dump was failing because there wasn’t enough free disk space. We have purged the database, and backups are now successful.

    Thank you for your support.

    Support backups postgresql
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