Cloudron Forum

The last occurrence is signalled on the 6/18/2025 ...
Was there an update in cloudron to address this issue ?

Sorry I did not provide the real IP. The output of your commands is:

(base) aurelien@trantor:~$ dig -x <ip> +short @1.1.1.1
my.company.space.
(base) aurelien@trantor:~$ dig -x <ip> +short @8.8.8.8
my.company.space.

(domain name also altered)

For me it looks good a priori. The PTR appears to be properly configured at the hosting level, yes.

Hi all,

We have in the daily logs:

Email not configured properly:
company.space

PTR4 DNS record (PTR) did not match.
    Hostname: 164.172.73.196
    Expected: my.company.space
    Actual: null

(I've slightly edited the values)
This has been there for a long time.

Now, I had a look at the configuration of our server and it indicates

164.172.73.196
Reverse my.company.space.

A call to "dig -x <ip>" shows:

... IN PTR my.company.space.

The troubleshooting section of the docs do not appear to bear fruit about this.
Any clue ?

Thanks in advance,
Aurélien

For the record, the advice was fruitful and I have a working configuration.

Thanks for the quick answer Joseph ! I'll try what you suggest.

I have started investigating KeyCloak as provided by Cloudron (a very good thing!).

While creating a new realm (beyond the master realm), I have difficulties to set up the mail configuration.

The master realm has a working configuration, all set by cloudron.

Trying to replicate as-is (not knowing better), I stumble on the contents of the password field. Its clear value is a sequence of stars, which look like a special value rather than a real password. Replicating it as is clearly does not work.

How are we supposed to set this up for a working realm ? I haven't found (yet) (cloudron-specific) documentation addressing this topic. If it exists I'd be delighted to access it.

The "mail" host at 2525 clearly looks like an internal cloudron thing, which I see no reason not to reuse there as for the master realm.

Thanks in advance,
Aurélien