Cloudron Forum

@girish I sent you an email. Im not to sure what I should be looking for within the log files. I do see some failures but im unable to extract and email the log file.

@girish I see logs. Looks like the last date was november 2021. and the most recent ends in a .log.1

@girish I will try this later tonight. Thanks Girish.

@Gary-Host Also I am running ubuntu 18.04.3 for this instance. Could this be the issue?

@girish I have been having a similar issue this past two months. For some reason when I go to update my cloudron, it never updates to the current. So the auto renew certs never auto renewed and I am unable to update my cloudron instance using Settings update.

Any work around to force update?

@gary-host It was a caching issue.

I am able to see the dashboard now!

@girish I believe you are correct and is a caching issue.

I just tried on another computer and when typing in domain, it brought me to the cloudron login page.

I will have to wait until later to try logging in as I am having issues logging in using my saved credentials from this new computer.

@girish Unable to log into the dashboard.

I could not reach any apps by typing in domain name and would say " internal server error"

I went ahead and restored a droplet backup from Digital Ocean.

Waited a few minutes.

When I log into my.domainname.com I get " You are seeing this page because this domain points to cloudron serverIP but no apps is installed on that domain"

But if I type my app domain after the restore, then it brings me to the apps no problem.

I am unable to get into the dashboard.

I did notice that the registered cloudron account is missing my cloudron plan that is hosting the domain that I am unable to get to the dashboard.

Could this be causing the interference of unable to get to the dashboard?

@girish No but luckily I had my apps backed up and created a new droplet and was able to get the apps back in and was able to get back into apps.

Funny thing is today my other cloudron app went down after 2 minutes of logging in and now I am unable to get back into the cloudron instance.

Is there some services that are down today?

I unfortunately did not enable Use Dynamic DNS. When switching subdomain names and editing ip in digital ocean, I have lost access to my cloudron instance. Is there a way to switch IP's back within server hosting cloudron or to update api key? Right now its showing as refused to connect when going to domain.