Please check support email regarding account payment question,
regards,
M
Please check support email regarding account payment question,
regards,
M
Just to confirm that the forum thread was included as was a screen shot of the account details for both. maybe the positioning for the link which was at the very bottom caused the problem. At the end of the day I'm happy to do what is asked as I know I created this problem As for the wider discussion. It has been my (unproven) observation that, as the world has become faster and busier people on the hop just scan everything and if I'm being honest, dont organise it optimally. My simple low tech suggestion. Put thread links in the subject header like my ss. Simple, easy to do and standardises everything
I don't know what forum control you have but a popup from an admin with a picture would help
Something like this maybe:
Regards,
MH
@james Hi James,
I sent an email but the reply said to come back here. I think it was automated. Just letting you know.
M
Hi,
Just did another dumb thing. I though when I was on the pro plan I could create another cloudron install. I wanted to change the name and I couldnt find a delete option so I created a second. It wasnt until I logged on that I saw upgrade to premium. Can I move my premium to the new one and delete the old?
Regards,
M
thank you for the help. I can mark this as resolved.
Hi,
I'm new to cloudron. As my title says, I cant recieve emails and I need to reset my password. I've check my spam folder and nothing has turned up. I've confirmed the email address is working. Strangely enough, the confirmation email to register to this site did work. Could someone from the support team please check what is going on.