Cloudron Forum

I had a situation where I may overreacted in spinning up a new VM and clicking on the "Setup again" button.
I had a new cable modem installed and of course the external IP changed, so I changed it in Cloudflare and setup my settings in the modem to point to my Unifi system which have worked until the modem change.
We have a large family of 8, I use Guacamole to access all of the computers plus some servers I have for making the family run and would like to not have to go through the long setup process like I did before.

Fast forward: I created a new Ubuntu VM and installed Cloudron. I can access the page that asks for domain, API and info. I get the SERVFAIL error, still cannot figure it out but I am working on it. I've gone through so many pages of things to test and check without luck.

My question is this. I still have the old VM as is. Is it possible to fix it to work again, or is it possible to backup the previous settings with connections since I cannot access the dashboard?

Thank you all for any help.

@joseph said in Export settings:

Are you using the old or the new VM?

If old VM, you should access by domain name. Once cloudron is set up, you cannot access by IP (you will get some dummy page). Access as https://my.domain.com

If new VM, access by public IP should work. I don't know about Unifi though and how forwarding happens there. Maybe the VMs IP has changed and the router forwarding has to be adjusted?

Update: Using the old VM. I've been able to access it now after letting it sit for 2 days. Mostly me just being busy at work. However it is only accessible externally. Haven't been able to find out why internally (same network) it is "page not found" from all PC's on the same network. Cleared all DNS and tried using IP.