Cloudron Forum

@joseph said in Export settings:

Are you using the old or the new VM?

If old VM, you should access by domain name. Once cloudron is set up, you cannot access by IP (you will get some dummy page). Access as https://my.domain.com

If new VM, access by public IP should work. I don't know about Unifi though and how forwarding happens there. Maybe the VMs IP has changed and the router forwarding has to be adjusted?

Update: Using the old VM. I've been able to access it now after letting it sit for 2 days. Mostly me just being busy at work. However it is only accessible externally. Haven't been able to find out why internally (same network) it is "page not found" from all PC's on the same network. Cleared all DNS and tried using IP.

@railstop said in Export settings:

host -t NS yourdomain.com 127.0.0.150

Update, running this command now resolves correctly after doing some changes.
Unfortunately still unable to access via my domain link or by putting in my public IP.

Looking at my Cloudflare and it has the A records to forward.
For testing I set my Xfinity modem to DMZ to my Unifi UDM. My UDM has always been set to allow 80/443 to Guacamole. These settings have not changed from the time before changing the cable modem out to the new.

@joseph said in Export settings:

Can you check host -t NS yourdomain.com 127.0.0.150 on your server? Is DNS traffic blocked by any chance?

I have tested that command, it returns SERVFAIL. DNS Isn't blocked to this VM.

@joseph said in Export settings:

I don't see why not. Maybe I missed it, but what exactly was the problem with the old VM?

It was my understanding that once you click the "Setup Again" button in the Cloudron dashboard that it would disable the previous setup. Is that not the case? If it still can be used I will continue to work on that VM in order to correct the issue.

Edit: I appreciate the help.

I had a situation where I may overreacted in spinning up a new VM and clicking on the "Setup again" button.
I had a new cable modem installed and of course the external IP changed, so I changed it in Cloudflare and setup my settings in the modem to point to my Unifi system which have worked until the modem change.
We have a large family of 8, I use Guacamole to access all of the computers plus some servers I have for making the family run and would like to not have to go through the long setup process like I did before.

Fast forward: I created a new Ubuntu VM and installed Cloudron. I can access the page that asks for domain, API and info. I get the SERVFAIL error, still cannot figure it out but I am working on it. I've gone through so many pages of things to test and check without luck.

My question is this. I still have the old VM as is. Is it possible to fix it to work again, or is it possible to backup the previous settings with connections since I cannot access the dashboard?

Thank you all for any help.