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Cloudron Forum

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  1. Cloudron Forum
  2. Mattermost
  3. File upload failed

File upload failed

Scheduled Pinned Locked Moved Mattermost
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  • J Offline
    J Offline
    joseph
    Staff
    wrote on last edited by
    #4

    @echat have you checked the app logs (https://docs.cloudron.io/apps/#log-viewer) when uploading the file? Usually mm logs an error.

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    • E Offline
      E Offline
      echat
      wrote on last edited by
      #5

      Yes, I checked. Nothing logged when I'm trying to upload just this error message right under the text box, weird.. And is the same if I check MM log, nothing special. That's why so hard to find out, because I don't even know what could be the issue because is not making any error log about this issue 😕

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      • J Offline
        J Offline
        joseph
        Staff
        wrote on last edited by
        #6

        @echat if you can reproduce this on the demo cloudron https://my.demo.cloudron.io , it will be easier for us to debug .

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        • E Offline
          E Offline
          echat
          wrote on last edited by
          #7

          Done.. and is working there.. So idk..

          BrutalBirdieB 1 Reply Last reply
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          • E echat

            Done.. and is working there.. So idk..

            BrutalBirdieB Offline
            BrutalBirdieB Offline
            BrutalBirdie
            Partner
            wrote on last edited by BrutalBirdie
            #8

            @echat are you using Cloudflare and if so, is the Cloudflare proxy enabled for that subdomain?
            And is the file bigger than 100MB?

            Then it is a common issue because:

            The upload body size limit is 100MB on free and pro accounts, 200MB on business and 500MB on Enterprise. Enterprise users only can request and increase.

            https://community.cloudflare.com/t/increase-maximum-upload-size/175622/2

            Like my work? Consider donating a drink. Cheers!

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            • E Offline
              E Offline
              echat
              wrote on last edited by echat
              #9

              I'm using GCore, first time. I hope they don't have this limit. And the MM is on my main domain. I set up everything like on cloudflare. Main domain pointing to gcore, gcore pointing to my vps.
              And I'm just trying to upload a picture.

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              • J Offline
                J Offline
                joseph
                Staff
                wrote on last edited by
                #10

                Sorry, but what is gcore?

                BrutalBirdieB 1 Reply Last reply
                0
                • J joseph

                  Sorry, but what is gcore?

                  BrutalBirdieB Offline
                  BrutalBirdieB Offline
                  BrutalBirdie
                  Partner
                  wrote on last edited by
                  #11

                  @joseph a provider it seems 🤔 https://gcore.com/

                  Like my work? Consider donating a drink. Cheers!

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                  • E Offline
                    E Offline
                    echat
                    wrote on last edited by
                    #12

                    💡 Ok, I found the issue. So if I activate gcore to manage my A record everything seems to be working fine but file uploads not, If I turn it off file upload works. But I still want to use gcore, so is there any misconfiguration..? Any idea? Is the same thing as cloudflare, just not that well known company.

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                    • BrutalBirdieB Offline
                      BrutalBirdieB Offline
                      BrutalBirdie
                      Partner
                      wrote on last edited by
                      #13

                      Sorry I am not familiar with gcore at all, so I can't give you a reliable answer.
                      Maybe you can open a ticket with gcore to ask about this behavior for clarification.

                      Like my work? Consider donating a drink. Cheers!

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                      • E Offline
                        E Offline
                        echat
                        wrote on last edited by
                        #14

                        And if is installed like this, MM can use all the available space on my VPS or do I have to do something in the storage option?

                        BrutalBirdieB 1 Reply Last reply
                        0
                        • E echat

                          And if is installed like this, MM can use all the available space on my VPS or do I have to do something in the storage option?

                          BrutalBirdieB Offline
                          BrutalBirdieB Offline
                          BrutalBirdie
                          Partner
                          wrote on last edited by
                          #15

                          @echat by default every app uses the VPS storage drive.
                          So yes.

                          Like my work? Consider donating a drink. Cheers!

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                          • E Offline
                            E Offline
                            echat
                            wrote on last edited by
                            #16

                            Thank you.

                            And how can I find out my SSL certificate and the private key? I think cloudron generate one and gcore another one and they are not the same obviously, but I can paste manually on gcore. So it might fix the issue. Or is there a way to use only gcore and disable cloudron auto SSL?

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                            • J Offline
                              J Offline
                              joseph
                              Staff
                              wrote on last edited by
                              #17

                              Is gcore also a http proxy (like cloudflare)? It should be OK for each to generate their own certs. Cloudron does not expose the SSL certs and it would not work to put this in gcore anyway since LE certs expire/renew every 3 months. You have to then remember to update certs in gcore every 3 months. Cloudron TLS cannot be disabled.

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                              • E Offline
                                E Offline
                                echat
                                wrote on last edited by
                                #18

                                So I'm not sure what the issue is or how could I fix this, but I'm getting a bit tired of it and might not going to use any .. 😅 Cloudflare I didn't tested it but there is a file size limit which I don't like so not good again.

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                                • E Offline
                                  E Offline
                                  echat
                                  wrote on last edited by
                                  #19

                                  Btw, can I use another VPS for more space if I need? Like with the "Volumes" option? And if yes, how?
                                  Thank you.

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                                  • BrutalBirdieB Offline
                                    BrutalBirdieB Offline
                                    BrutalBirdie
                                    Partner
                                    wrote on last edited by
                                    #20

                                    You can always migrate to a new server see: https://docs.cloudron.io/backups/#restore-cloudron
                                    But you can also use Volume Mounts for extending storage space. https://docs.cloudron.io/volumes/

                                    Like my work? Consider donating a drink. Cheers!

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                                    • E Offline
                                      E Offline
                                      echat
                                      wrote on last edited by
                                      #21

                                      Let's say it is better to use volumes. I read the article, which was really useful then I read the "How to install NFS server". I have now only one simple question left: I do not have to Install the NFS Client on the Client Systems (which is my first VPS with almost no remaining free space) I assume because couldron will handle it, right? After filling the server ip and remote directory, am I right? Thanks.

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                                      • BrutalBirdieB Offline
                                        BrutalBirdieB Offline
                                        BrutalBirdie
                                        Partner
                                        wrote on last edited by
                                        #22

                                        You only need what in NFS is described when you use NFS: https://docs.cloudron.io/volumes/#nfs

                                        Like my work? Consider donating a drink. Cheers!

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