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  3. How to stop apps via SSH command line

How to stop apps via SSH command line

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cliapps
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  • bmannB bmann

    I increased memory to Postgres and MySQL and restarted the VPS. Graphite, mail, mongodb, mysql, and Postgres are all yellow / listed as starting.

    Just looking at the "top" command, I've got massive load, 47.07 / 51.62 / 36.56 (this is down from twice that).

    I don't have massive traffic coming into the box.

    AFAICT this is from self-updating to v8.1 Cloudron updated to v8.1.0 11/15/2024 -- it's the only thing.

    Is there a way to roll back Cloudron?

    J Offline
    J Offline
    joseph
    Staff
    wrote on last edited by
    #8

    @bmann said in How to stop apps via SSH command line:

    Is there a way to roll back Cloudron?

    you have to do this using backup. https://docs.cloudron.io/backups/#restore-cloudron

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    • nebulonN nebulon

      Indeed looks like the postgres service does not come up, which is then blocking the platform startup to succeed. Haven't seen those postgres logs like this so far. We had some hiccups long ago with that postgres extension. Do you have more logs if you manually restart postgres?

      bmannB Offline
      bmannB Offline
      bmann
      wrote on last edited by
      #9

      @nebulon I haven’t had it successfully start. Just repeated FATAL lines as above.

      I’ve restarted the VPS and it’s all under heavy load.

      What’s next here? I’m stuck.

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      • nebulonN Away
        nebulonN Away
        nebulon
        Staff
        wrote on last edited by nebulon
        #10

        Unless you want to restore the Cloudron itself, I guess we have to get down to this postgres issue. Maybe you can try to reset the postgres addon then following the steps at https://docs.cloudron.io/troubleshooting/#corrupt-addon

        If that doesn't work we have to maybe get access to the server to see why it refused to start without further error messages.

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        • bmannB Offline
          bmannB Offline
          bmann
          wrote on last edited by
          #11

          I used docker stop to turn off all the apps to get load down. Now load average: 1.59, 5.06, 3.37

          That corrupt addon doesn't have any information in it on what to do, unless you mean "Now, restore each app that uses the addon in the Cloudron dashboard."

          I used docker stop to stop the PG container, then went ahead and did that for mongo and mysql and mail which were all yellow.

          All redis instances also yellow. OK, let's stop them, too.

          All containers are off other than core services and three surfer instances. Those all work, although slow to load. Load dipped down to 0.65, yay!

          Ok, now I turn back on Postgres, it launches succesfully. I forget that MySQL is what I need for my Ghost website, so I launch that. Both of them turn back on (pressed restart from red in the Services screen in web dashboard).

          I then go to Repair > Restart App for the site I'm trying to get up. It launches!

          So here's where box logs are at: box:apphealthmonitor app health: 4 running / 16 stopped / 11 unresponsive

          We're still at oad average: 1.20, 1.30, 1.93. That's with just one app running, where before 8.1 everything was running fine. I haven't turned back on mail or mongodb or redis yet.

          Any ideas here on what is causing this load? What is the recommended path? Is there an 8.1 update soon that might improve things?

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          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #12

            Would be good to know what process is consuming the load. Is this obvious via top/htop ? 8.1 doesn't fix anything specific to this issue.

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            • bmannB Offline
              bmannB Offline
              bmann
              wrote on last edited by
              #13

              Node 15-30%, dockerd 40-80%, mysql 6 - 8% (Two ghost apps which use mysql are the only ones I've succesfully restarted). Docker shows up periodically at 20% and then drops off again.

              My reference to 8.1 was a hope for a 8.1.x that magically fixes things 🤣 :

              This is what my CPU usage shows from the Hetzner control panel:

              Screen Shot 2024-11-19 at 12.03.15 AM.png

              My logs tell me that Cloudron updated to 8.1 on 11/15, so at this point I assume that's the culprit.

              Any other ideas?

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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #14

                Node was updated to 20.18.0 . But looks like dockerd takes bulk of the CPU? AFAIK, dockerd is just the management daemon, I wonder why it's taking so much CPU.

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                • nebulonN Away
                  nebulonN Away
                  nebulon
                  Staff
                  wrote on last edited by
                  #15

                  Are any containers constantly restarting causing maybe such a load on docker side? Is journalctl -u docker -f revealing anything?

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                  • bmannB Offline
                    bmannB Offline
                    bmann
                    wrote on last edited by
                    #16

                    CPU is back down to 5% for the last day with just a couple of Ghost websites running. Restarting mail, mongodb and slowly turning on each of the apps. Crossing my fingers that this works.

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                    • bmannB Offline
                      bmannB Offline
                      bmann
                      wrote on last edited by
                      #17

                      Happened again. Not sure what caused it, 3 days ago, had to manually kill everything with docker stop, then slowly bring things back up. Postgres definitely down. Brought things up again slowly and everything was fine.

                      This morning, things started dying again. Had to kill some things with docker stop, then managed to hit stop on linkding, mastodon, and nextcloud which seemed to be culprits.

                      Rebooted, database services struggling to come up fully. Various apps that rely on databases enter not responding.

                      Last week, capturing spikes and then bringing it down and it's fine, and then this morning everything gets pinned to 100%

                      Screenshot 2025-02-07 at 7.56.13 AM.png

                      Zoom in of load last 24 hours. I'm in there killing things again and it's just starting to shed load:

                      Screenshot 2025-02-07 at 7.55.34 AM.png

                      Snapshot of top

                      Screenshot 2025-02-07 at 7.41.33 AM.png

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                      • nebulonN Away
                        nebulonN Away
                        nebulon
                        Staff
                        wrote on last edited by
                        #18

                        Can you identify by stopping one app after the other which one is causing this?

                        bmannB 1 Reply Last reply
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                        • nebulonN nebulon

                          Can you identify by stopping one app after the other which one is causing this?

                          bmannB Offline
                          bmannB Offline
                          bmann
                          wrote on last edited by
                          #19

                          @nebulon working on doing that. But I like have a handful of Surfer sites and one Ghost site that really needs to stay up. If Ghost or Surfer is the issue then I'm really in trouble.

                          Mail / Mongo / Postgres / MySQL are all at "starting" / showing as yellow...without any errors in their logs.

                          Box is responsive enough to work with a bit.

                          Hostinger CPU usage stats show stuff still pretty maxed out.

                          Screenshot 2025-02-07 at 5.11.15 PM.png

                          top at load average: 7.16, 9.80, 7.10

                          yellowtent seems to be spiking node processes over 100% CPU usage.

                          Screenshot 2025-02-07 at 5.57.52 PM.png

                          Screenshot 2025-02-07 at 5.53.07 PM.png

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                          • bmannB Offline
                            bmannB Offline
                            bmann
                            wrote on last edited by
                            #20

                            Well, apparently the only way to "fix" this, is to docker stop the yellow services Mail / Mongo / Postgres / MySQL and then restart them in the dashboard and they start up succesfully, and then you can start other apps that have been stopped.

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                            • girishG girish has marked this topic as solved on
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