email server broken after update...

[JohnBee]

Holy crap Batman!

I logged-in Cloudron interface and found an update/reboot notification, did the deed, only to find email /SoGo completely unresponsive after the fact.

Luckily, I had snapshots to fall back-on, but wow, talk about a slap in the face.
No idea what went-wrong, though my current solution is to avoid the update to keep things up and running, which isn't good.

[jdaviescoates]

@JohnBee are you on Netcup?

@avatar1024 seems to be having some issues post rebooting for updates too:

https://forum.cloudron.io/topic/13282/server-seems-to-be-going-to-sleep-and-becomes-inaccessible

[joseph]

Maybe it's not netcup, since last I checked they don't have snapshot.

@JohnBee We need more info here to help. So, every reboot, the server becomes unresponsive? The update/reboot is an ubuntu update. Maybe they pushed some faulty update . Which VPS provider are you on?

[JohnBee]

Hi, no Netcup here

I run a tight ship and can confirm this is specific to latest Cloudron update, which is still in queue(awaiting restart). And though it on me, for enabling auto-update, I would say this constitutes a faulty update.

That said, and if this doesn't get fixed soon, I will have to migrate my mail service off Cloudron unfortunately

• saw IPv6 related issues in other posts, and would add that my server(Ubuntu) and rDNS(etc), is entirely IPv6 compliant, and so that is not likely the issue here.

NB, might take another stab at this to capture log data - been contemplating moving my mail/gateway to a Proxmox server, and so I guess this is as good a motivation as any

[nebulon]

Do you have any error logs or other hints on what went wrong during/after the update? Like was the dashboard responding and working but just those apps not?

[scooke]

@JohnBee said in email server broken after update...:

snapshots to fall back-on

You restored the entire server to a previous working state?