Filtering emails to "Received" shows only "Saved" rather than "Received" status.
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I've noticed that when trying to filter emails in the Email Events log viewer to "Received", it shows only messages with "Saved" status instead of "Received". I think there may be a mismatch there in the mapping. We probably need both a "Saved" and "Received" filter tag to use, since they are seen as different in the event log.
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Btw, for context the reason why I want to filter to "Received" is because those are the ones which the Spam scores and rules triggered for each one, so I use this as a bit of a gauge when I'm trying to tighten up spam filtering and such, as one example at least.
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@d19dotca You need to select 'queued' to have the received mails show up as well.
On another point, I have noticed that not selecting spam in the filter is disregarded and mails identified as spam are still shown (unless they are denied). Also, the filter settings are not being saved on page reload.
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@d19dotca You need to select 'queued' to have the received mails show up as well.
On another point, I have noticed that not selecting spam in the filter is disregarded and mails identified as spam are still shown (unless they are denied). Also, the filter settings are not being saved on page reload.
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@ccfu The version I'm running appears to be v8.2.4 on Ubuntu 22.04.4 LTS. So I guess this could be something that's already fixed in 8.3.0 then.
@d19dotca
I just updated my post because just selecting received does in fact only show saved. You also have to select 'queued' for the received mails. This is rather illogical labeling but makes sense because saved mails have been delivered to the mailbox (incoming) and received mails are still being processed. -
J joseph marked this topic as a question
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@joseph If that’s true then the filter should be showing both, right?
Right now the labels are definitely mixed up. If the Received filter is meant to show only Saved (for some reason), then that label should be changed from Received to Saved in the filter dropdown. Alternatively if Received is meant to represent both Saved and Received then it should be showing results for both status labels.
Personally I think Received should filter appropriate to only emails with the Received label, and there should perhaps be an additional filter added for Saved to show just Saved messages then too if that’s needed.
How it’s filtering right now definitely doesn’t make any sense.
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@joseph Received = queued for delivery, whereas saved = delivered to mailbox(es).
Received is therefore the inbound equivalent to the outbound 'queued for delivery'. The problem is that received does not have its own filter label so you cannot show inbound received (queued) messages without also showing outbound mail queued for delivery.
@girish As you have been tagged in this thread, could you perhaps also comment on the filter settings not been saved on page reload?
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@joseph Received = queued for delivery, whereas saved = delivered to mailbox(es).
Received is therefore the inbound equivalent to the outbound 'queued for delivery'. The problem is that received does not have its own filter label so you cannot show inbound received (queued) messages without also showing outbound mail queued for delivery.
@girish As you have been tagged in this thread, could you perhaps also comment on the filter settings not been saved on page reload?
@ccfu said in Filtering emails to "Received" shows only "Saved" rather than "Received" status.:
@girish As you have been tagged in this thread, could you perhaps also comment on the filter settings not been saved on page reload?
This is a UI thing, the filters are reset on reload.
I will fix the text to be consistent, it's confusing agreed.
