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  3. Filtering emails to "Received" shows only "Saved" rather than "Received" status.

Filtering emails to "Received" shows only "Saved" rather than "Received" status.

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emaileventlog
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    • d19dotcaD Offline
      d19dotcaD Offline
      d19dotca
      wrote on last edited by
      #2

      Btw, for context the reason why I want to filter to "Received" is because those are the ones which the Spam scores and rules triggered for each one, so I use this as a bit of a gauge when I'm trying to tighten up spam filtering and such, as one example at least.

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      • C Offline
        C Offline
        ccfu
        wrote on last edited by ccfu
        #3

        @d19dotca You need to select 'queued' to have the received mails show up as well.

        On another point, I have noticed that not selecting spam in the filter is disregarded and mails identified as spam are still shown (unless they are denied). Also, the filter settings are not being saved on page reload.

        d19dotcaD 1 Reply Last reply
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        • d19dotcaD Offline
          d19dotcaD Offline
          d19dotca
          wrote on last edited by
          #4
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          • C ccfu

            @d19dotca You need to select 'queued' to have the received mails show up as well.

            On another point, I have noticed that not selecting spam in the filter is disregarded and mails identified as spam are still shown (unless they are denied). Also, the filter settings are not being saved on page reload.

            d19dotcaD Offline
            d19dotcaD Offline
            d19dotca
            wrote on last edited by
            #5

            @ccfu The version I'm running appears to be v8.2.4 on Ubuntu 22.04.4 LTS. So I guess this could be something that's already fixed in 8.3.0 then. ๐Ÿ™‚

            C 1 Reply Last reply
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            • d19dotcaD d19dotca

              @ccfu The version I'm running appears to be v8.2.4 on Ubuntu 22.04.4 LTS. So I guess this could be something that's already fixed in 8.3.0 then. ๐Ÿ™‚

              C Offline
              C Offline
              ccfu
              wrote on last edited by ccfu
              #6

              @d19dotca
              I just updated my post because just selecting received does in fact only show saved. You also have to select 'queued' for the received mails. This is rather illogical labeling but makes sense because saved mails have been delivered to the mailbox (incoming) and received mails are still being processed.

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              • J Offline
                J Offline
                joseph
                Staff
                wrote on last edited by
                #7

                Received and Saved are the same afaik. cc @girish

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                • J joseph marked this topic as a question on
                • J joseph

                  Received and Saved are the same afaik. cc @girish

                  d19dotcaD Offline
                  d19dotcaD Offline
                  d19dotca
                  wrote on last edited by
                  #8

                  @joseph If thatโ€™s true then the filter should be showing both, right?

                  Right now the labels are definitely mixed up. If the Received filter is meant to show only Saved (for some reason), then that label should be changed from Received to Saved in the filter dropdown. Alternatively if Received is meant to represent both Saved and Received then it should be showing results for both status labels.

                  Personally I think Received should filter appropriate to only emails with the Received label, and there should perhaps be an additional filter added for Saved to show just Saved messages then too if thatโ€™s needed.

                  How itโ€™s filtering right now definitely doesnโ€™t make any sense. ๐Ÿ˜…

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                  • J joseph

                    Received and Saved are the same afaik. cc @girish

                    C Offline
                    C Offline
                    ccfu
                    wrote on last edited by
                    #9

                    @joseph Received = queued for delivery, whereas saved = delivered to mailbox(es).

                    Received is therefore the inbound equivalent to the outbound 'queued for delivery'. The problem is that received does not have its own filter label so you cannot show inbound received (queued) messages without also showing outbound mail queued for delivery.

                    @girish As you have been tagged in this thread, could you perhaps also comment on the filter settings not been saved on page reload?

                    girishG 1 Reply Last reply
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                    • C ccfu

                      @joseph Received = queued for delivery, whereas saved = delivered to mailbox(es).

                      Received is therefore the inbound equivalent to the outbound 'queued for delivery'. The problem is that received does not have its own filter label so you cannot show inbound received (queued) messages without also showing outbound mail queued for delivery.

                      @girish As you have been tagged in this thread, could you perhaps also comment on the filter settings not been saved on page reload?

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #10

                      @ccfu said in Filtering emails to "Received" shows only "Saved" rather than "Received" status.:

                      @girish As you have been tagged in this thread, could you perhaps also comment on the filter settings not been saved on page reload?

                      This is a UI thing, the filters are reset on reload.

                      I will fix the text to be consistent, it's confusing agreed.

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                      • girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote last edited by
                        #11

                        I have renamed the events to make it clearer.

                        Delivered -> Sent (external server confirmed that it took the mail from us)

                        Received -> Saved (this is just to log ack from "dovecot" saying it saved email to the disk)

                        Queued -> Now displays "Queued for inbound delivery" or "Queued for outbound delivery" depending on the direction of the email .

                        https://docs.cloudron.io/email/#event-log

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