Backups keep failing

[mdc773]

use idrive e2 my friend and my advise if your server is working proper right now. remove the backup config completely and setup a new bucket and then try that seems to fix my issue all the time.

[nebulon]

@OrezBodajoy so instead of an EPIPE error you are now seeing upload stalling (repeated @0MBps) until you get the timeout?

[OrezBodajoy]

@mdc773 you mean https://www.idrive.com/s3-storage-e2/ ? I will give it a try, thanks for the suggestion.

@nebulon yes. I am using a vpn, maybe it's linked to that.

[OrezBodajoy]

@nebulon is there a way to update the app without doing the backup first?
I am now running a 6+ month old version without backups and this is really getting annoying now.

Note: switching to AWS S3 and changing the backup config has improved the situation but I still get an error during backup after a few hours.

Here is my log for reference. I only have a "Task 4059 crashed with code 1", I don't know what caused it.
https://upload.disroot.org/r/B82DZPjw#3JC3Iw05uQQVfACMKuVNPBtDjYha2BfXiKaSC82w3+E=

Is there no way to know what's causing the issue?

[scooke]

Is there no other way to share the logs? I don't feel like downloading an unknown file from a forum.

[Dont-Worry]

@scooke You can use SquareX extension to dl and open unknown files safely.

[scooke]

Nah, no thanks. good luck.

[nebulon]

@OrezBodajoy there don't seem to be any info on a backup task in those logs. Have you tried to create a manual backup from the app and then download the logs?

[jdaviescoates]

@OrezBodajoy said in Backups keep failing:

@nebulon is there a way to update the app without doing the backup first?

Yes, just check the Skip backup checkbox

[OrezBodajoy]

Thanks @jdaviescoates ! I will try that!

@nebulon I just checked the system logs and there are a bunch of out of memory error logs:
Out of memory: Killed process XXXXX (ruby2.3 - and sometimea node) total-vm: 1704896kB, anon-rss: 891324kB, file-rss: 0kB, shmem-rss: 0kB, UID: XXXX pgtables: 2072kB, ooom_score_adj: 0

I will check to see if there are still some backup memory settings I need to increase.

[nebulon]

given that ruby is mentioned there, it maybe that the system itself runs out of memory causing things to become unstable. At least the backup task would run via nodejs not ruby. Immich also isn't using ruby so this comes from some other app then.