PRT4 Record keeps failing

[skeats]

Hello,

I am having issues with Unbound as I have to constantly restart it to get the PTR4 Record to pass. I did call my ISP who owns the IP I am using and found out the caching DNS Servers I get from them are having issues with PTR, so I am on new DNS Servers now. But the problem is that when I restart unbound, the PTR4 record resolves and is green. But after 1 minute it fails again and I have to keep restarting Unbound, which I think is crazy. What can be done with the unbound service?

I am on Ubuntu Server 24.04.2 LTS with Cloudron Installed version 8.3.2

[nebulon]

Certainly not the normal case. We need lots more information and possibly logs to assess the situation. Do you see any errors in the unbound logs, have you manually adjusted some unbound configs or anything around the DNS resolving on this instance?

[skeats]

Can I get the locations of the unbound logs and the config again?

[skeats]

@nebulon

[nebulon]

You can get the unbound logs via the cloudron dashboard services view and have you seen https://docs.cloudron.io/networking/#unbound already?

[skeats]

2025-06-13T13:50:40+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T14:47:51+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T15:10:51+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T15:44:49+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T16:17:52+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T16:47:51+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T17:43:33+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T18:17:52+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T18:47:51+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
-- Boot 2d867c0dde664a7e9d66bc2643977b03 --
2025-06-13T18:59:46+00:00 cloudron systemd[1]: Starting unbound.service - Unbound DNS Resolver...

2025-06-13T18:59:46+00:00 cloudron unbound[1139]: [1139:0] notice: init module 1: validator
2025-06-13T18:59:46+00:00 cloudron unbound[1139]: [1139:0] notice: init module 2: iterator
2025-06-13T18:59:46+00:00 cloudron unbound[1139]: [1139:0] info: start of service (unbound 1.19.2).
2025-06-13T18:59:46+00:00 cloudron systemd[1]: Started unbound.service - Unbound DNS Resolver.
2025-06-13T18:59:51+00:00 cloudron unbound[1139]: [1139:0] info: generate keytag query _ta-4f66. NULL IN
-- Boot b2dadc371f7f43ee942b554c9fb98825 --
2025-06-13T19:03:47+00:00 cloudron systemd[1]: Starting unbound.service - Unbound DNS Resolver...
2025-06-13T19:03:48+00:00 cloudron unbound[1204]: [1204:0] notice: init module 0: subnetcache
2025-06-13T19:03:48+00:00 cloudron unbound[1204]: [1204:0] notice: init module 1: validator
2025-06-13T19:03:48+00:00 cloudron unbound[1204]: [1204:0] notice: init module 2: iterator
2025-06-13T19:03:48+00:00 cloudron unbound[1204]: [1204:0] info: start of service (unbound 1.19.2).
2025-06-13T19:03:48+00:00 cloudron systemd[1]: Started unbound.service - Unbound DNS Resolver.
2025-06-13T19:03:54+00:00 cloudron unbound[1204]: [1204:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T19:30:16+00:00 cloudron unbound[1204]: [1204:0] info: generate keytag query _ta-4f66. NULL IN

[skeats]

@nebulon, yes i have looked into the document link and that is what I have done and still nothing

[skeats]

It looks like when I go into services that Unbound is constantly booting and will not fully boot

[skeats]

I did check and unbound anchor is installed

[james]

Was this resolved @skeats ?