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  3. Searching emails by email address doesn't work :(

Searching emails by email address doesn't work :(

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  • girishG girish

    Note that if you had just enabled solr before you searched, it can take a while for solr to complete indexing all your existing emails.

    jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    wrote on last edited by
    #11

    @girish said in Searching emails by email address doesn't work 😞:

    Note that if you had just enabled solr before you searched, it can take a while for solr to complete indexing all your existing emails.

    I've had it enabled since we've had Solr on Cloudron, so that's not the problem.

    I use Cloudron with Gandi & Hetzner

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    • girishG girish

      @jdaviescoates strange.. So, I can't reproduce this. Tried with some really long words. The EdgeNGramFilterFactory max setting is for the size of the prefixes and not for search length. So, that size is actually fine.

      image.png

      jdaviescoatesJ Offline
      jdaviescoatesJ Offline
      jdaviescoates
      wrote on last edited by
      #12

      @girish said in Searching emails by email address doesn't work 😞:

      Tried with some really long words.

      I thought "OK, but you're searching for body text in an email, I'm search for the senders email address".

      But I just tested sending myself an email with admin@sustianablebridport.com in the body and mine fails to find that too. It still only finds it if I search either for:

      text=admin@sustainablebridport.

      Again, if I have anything after the . it doesn't find it

      But

      text=josef@open.com

      Works

      I use Cloudron with Gandi & Hetzner

      jdaviescoatesJ 1 Reply Last reply
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      • jdaviescoatesJ jdaviescoates

        @girish said in Searching emails by email address doesn't work 😞:

        Tried with some really long words.

        I thought "OK, but you're searching for body text in an email, I'm search for the senders email address".

        But I just tested sending myself an email with admin@sustianablebridport.com in the body and mine fails to find that too. It still only finds it if I search either for:

        text=admin@sustainablebridport.

        Again, if I have anything after the . it doesn't find it

        But

        text=josef@open.com

        Works

        jdaviescoatesJ Offline
        jdaviescoatesJ Offline
        jdaviescoates
        wrote on last edited by
        #13

        @jdaviescoates said in Searching emails by email address doesn't work 😞:

        text=admin@sustainablebridport.

        Again, if I have anything after the . it doesn't find it

        This works on a newer install of Cloudron, so perhaps I need to migrate my older install as per https://docs.cloudron.io/guides/mailbox-sharing/#background ?

        I use Cloudron with Gandi & Hetzner

        jdaviescoatesJ 1 Reply Last reply
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        • jdaviescoatesJ jdaviescoates

          @jdaviescoates said in Searching emails by email address doesn't work 😞:

          text=admin@sustainablebridport.

          Again, if I have anything after the . it doesn't find it

          This works on a newer install of Cloudron, so perhaps I need to migrate my older install as per https://docs.cloudron.io/guides/mailbox-sharing/#background ?

          jdaviescoatesJ Offline
          jdaviescoatesJ Offline
          jdaviescoates
          wrote on last edited by
          #14

          @jdaviescoates said in Searching emails by email address doesn't work 😞:

          @jdaviescoates said in Searching emails by email address doesn't work 😞:

          text=admin@sustainablebridport.

          Again, if I have anything after the . it doesn't find it

          This works on a newer install of Cloudron, so perhaps I need to migrate my older install as per https://docs.cloudron.io/guides/mailbox-sharing/#background ?

          Nope, it's not that.

          I just checked my /home/yellowtent/boxdata/mail/dovecot/config.ini and I've already got:

          namespace_separator=/
          

          I use Cloudron with Gandi & Hetzner

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          • jdaviescoatesJ Offline
            jdaviescoatesJ Offline
            jdaviescoates
            wrote on last edited by jdaviescoates
            #15

            I thought perhaps the difference with a newer server where it works might be that I don't have Solr enabled on that... and so I tried disabling Solr... but a few moments later it re-enables itself!

            I use Cloudron with Gandi & Hetzner

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            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #16

              @jdaviescoates I think the setting issue is fixed with https://git.cloudron.io/cloudron/box/-/commit/1afa2e87ec93881ebcd1f79d83d4477467b40770 . After changing the setting, manually restart the mail container (from services view) as a workaround. Fix is in the next release.

              jdaviescoatesJ 1 Reply Last reply
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              • girishG girish

                @jdaviescoates I think the setting issue is fixed with https://git.cloudron.io/cloudron/box/-/commit/1afa2e87ec93881ebcd1f79d83d4477467b40770 . After changing the setting, manually restart the mail container (from services view) as a workaround. Fix is in the next release.

                jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote on last edited by
                #17

                @girish said in Searching emails by email address doesn't work 😞:

                Fix is in the next release.

                Presumably this is the fix to Solr re-starting itself?

                Cool, thanks. I've try again once the updated has been rolled out.

                Still unsure/ unclear if/ why Solr would effect this simple matter of searching by email address though?

                I use Cloudron with Gandi & Hetzner

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                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #18

                  The fix is for solr showing the incorrect status. Let's re-test once the update is out.

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                  • jamesJ Offline
                    jamesJ Offline
                    james
                    Staff
                    wrote last edited by
                    #19

                    Hello @jdaviescoates
                    Did you ever come back to this issue?

                    jdaviescoatesJ 1 Reply Last reply
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                    • jamesJ james

                      Hello @jdaviescoates
                      Did you ever come back to this issue?

                      jdaviescoatesJ Offline
                      jdaviescoatesJ Offline
                      jdaviescoates
                      wrote last edited by
                      #20

                      @james I can't presently reproduce the issue I had previously so I guess this is solved.

                      I use Cloudron with Gandi & Hetzner

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                      • jamesJ james has marked this topic as solved
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