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  2. Postiz
  3. Impossible to log in any SM account on Postiz

Impossible to log in any SM account on Postiz

Scheduled Pinned Locked Moved Postiz
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  • robiR Offline
    robiR Offline
    robi
    wrote on last edited by
    #5

    Perhaps this was a way for the developer to gain enough interest and contributors by adding a bunch of unfinished and broken services.

    Conscious tech

    1 Reply Last reply
    2
    • D Dont-Worry

      Hello,

      After I created an app on linkedIn, and added in the .env the :
      LINKEDIN_CLIENT_ID="XXXX"
      LINKEDIN_CLIENT_SECRET="XXXX"

      I restarted the app multiple times and still got the same error. Idk what to do..

      7a1ff0c3-b439-44d2-836f-89204c5a622a-image.png

      BrutalBirdieB Online
      BrutalBirdieB Online
      BrutalBirdie
      Partner
      wrote on last edited by
      #6

      @Dont-Worry
      Did you really follow all these steps? https://docs.postiz.com/providers/linkedin

      Want to make sure before I do them 😄

      Like my work? Consider donating a drink. Cheers!

      1 Reply Last reply
      1
      • perelinP Offline
        perelinP Offline
        perelin
        wrote on last edited by
        #7

        For our side I can say that we followed all steps at https://docs.postiz.com/providers/instagram and put the resulting credentials in the env.sh file and reloaded the app. When we want to add Instagram as a channel we are linked out to an error page on meta/facebook that says "App ID invalid"
        Screenshot 2025-04-24 at 09.31.53.png

        Looking at the linkout URL it seems the client_id is not set.

        Screenshot 2025-04-24 at 09.34.50.png

        If I set the client_id parameter manually to our FACEBOOK_APP_ID from env.sh the authorisation process starts. At first it looks to go through, but after redirecting to Postiz I get this error:

        bdc2be85-3a2a-4bce-81ff-4a53681d4694-image.png

        Log file at this time:

        Apr 24 09:36:34 13:M 24 Apr 2025 07:36:34.012 * 10 changes in 300 seconds. Saving...
        Apr 24 09:36:34 13:M 24 Apr 2025 07:36:34.013 * Background saving started by pid 3078
        Apr 24 09:36:34 13:M 24 Apr 2025 07:36:34.114 * Background saving terminated with success
        Apr 24 09:36:34 3078:C 24 Apr 2025 07:36:34.020 * DB saved on disk
        Apr 24 09:36:34 3078:C 24 Apr 2025 07:36:34.021 * Fork CoW for RDB: current 0 MB, peak 0 MB, average 0 MB
        Apr 24 09:38:29 2025-04-24T07:38:29Z
        Apr 24 09:38:29 2025-04-24T07:38:29Z
        Apr 24 09:38:29 [Nest] 130 - 04/24/2025, 7:38:29 AM WARN OpenAI API key not set, chat functionality will not work
        Apr 24 09:38:29 Node.js v20.18.2
        Apr 24 09:38:29 UnhandledPromiseRejection: This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). The promise rejected with the reason "#<RefreshToken>".
        Apr 24 09:38:29 ^
        Apr 24 09:38:29 at process.processTicksAndRejections (node:internal/process/task_queues:96:32) {
        Apr 24 09:38:29 at processPromiseRejections (node:internal/process/promises:470:17)
        Apr 24 09:38:29 at throwUnhandledRejectionsMode (node:internal/process/promises:389:7)
        Apr 24 09:38:29 code: 'ERR_UNHANDLED_REJECTION'
        Apr 24 09:38:29 new UnhandledPromiseRejection(reason);
        Apr 24 09:38:29 node:internal/process/promises:389
        Apr 24 09:38:29 {"error":{"message":"Missing or invalid client id.","type":"OAuthException","code":101,"fbtrace_id":"AQjOzXIs8yqUOOGZn6sXIys"}}
        Apr 24 09:38:29 }
        Apr 24 09:38:30 TypeError: fetch failed
        Apr 24 09:38:30 [cause]: SocketError: other side closed
        Apr 24 09:38:30 at Socket.<anonymous> (node:internal/deps/undici/undici:6294:28)
        Apr 24 09:38:30 at Socket.emit (node:events:530:35)
        Apr 24 09:38:30 at async /app/code/dist/apps/frontend/.next/server/app/(site)/integrations/social/[provider]/continue/page.js:3:28297
        Apr 24 09:38:30 at async ic (/app/code/dist/apps/frontend/.next/server/app/(site)/integrations/social/[provider]/continue/page.js:3:26983) {
        Apr 24 09:38:30 at endReadableNT (node:internal/streams/readable:1698:12)
        Apr 24 09:38:30 at node:internal/deps/undici/undici:13502:13
        Apr 24 09:38:30 at process.processTicksAndRejections (node:internal/process/task_queues:82:21) {
        Apr 24 09:38:30 bytesRead: 0
        Apr 24 09:38:30 bytesWritten: 1844,
        Apr 24 09:38:30 code: 'UND_ERR_SOCKET',
        Apr 24 09:38:30 digest: '1372167340',
        Apr 24 09:38:30 localAddress: '::1',
        Apr 24 09:38:30 localPort: 55620,
        Apr 24 09:38:30 npm notice
        Apr 24 09:38:30 npm notice
        Apr 24 09:38:30 npm notice Changelog: https://github.com/npm/cli/releases/tag/v11.3.0
        Apr 24 09:38:30 npm notice New major version of npm available! 10.8.2 -> 11.3.0
        Apr 24 09:38:30 npm notice To update run: npm install -g npm@11.3.0
        Apr 24 09:38:30 remoteAddress: '::1',
        Apr 24 09:38:30 remoteFamily: 'IPv6',
        Apr 24 09:38:30 remotePort: 3000,
        Apr 24 09:38:30 socket: {
        Apr 24 09:38:30 timeout: undefined,
        Apr 24 09:38:30 {"level":"error","ts":1745480310.3278437,"logger":"http.log.error","msg":"EOF","request":{"remote_ip":"172.18.0.1","remote_port":"35770","client_ip":"172.18.0.1","proto":"HTTP/1.1","method":"POST","host":"postiz.claudron.OURSERVER.de","uri":"/api/copilot/chat","headers":{"Origin":["https://postiz.claudron.OURSERVER.de"],"X-Forwarded-Host":["postiz.claudron.OURSERVER.de"],"X-Forwarded-Port":["443"],"Accept-Encoding":["gzip, deflate, br, zstd"],"Sec-Fetch-Mode":["cors"],"Priority":["u=1, i"],"User-Agent":["Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/135.0.0.0 Safari/537.36"],"Sec-Ch-Ua-Platform":["\"macOS\""],"Accept":["application/graphql-response+json, application/graphql+json, application/json, text/event-stream, multipart/mixed"],"X-Forwarded-Proto":["https"],"Sec-Fetch-Site":["same-origin"],"Sec-Fetch-Dest":["empty"],"X-Real-Ip":["46.223.213.127"],"Connection":["close"],"Referer":["https://postiz.claudron.OURSERVER.de/integrations/social/instagram?code=AQBnG8A4zYRd27Sa7_7BS78Igi0DyhPcl3jdoC75v7nu9SXxTlRoih2h3SwYMXLe0RY2IShhTSyfrEWsdYPimvWBdacLR-fGJy1Pwz3nHj8DsxPnrgJT-2ymi0oXZy-gxkfBc5Fqiw9hGD3OnXWnFwnw-3QwFeWDLm3-uu5uoro2tO9PxQPPFftrCpHlwz26p86UiNkkJWrDY2VE9b04esMKejCKrWRtU7R8yBt3gz4tcGr1V97KFQASK-K7bsKBuSaIJZi8mpc-aiWLSBhvHc5pUux4g7gqKSGeM9kbvFnFy3F1PH7nxKWQLeIlARyRvGbi4-3nEPm8Rfw_ABah-GdN21sO-mWp3iqfhcSlHiHT0PwAVYhUHnZ59J-X_B9Zr41j0L3lbiDfVFdJqag0OOR_a9oWDKc7XCzT0FIAOCGvdg&state=zlLtoo"],"Sec-Ch-Ua":["\"Chromium\";v=\"135\", \"Not-A.Brand\";v=\"8\""],"Dnt":["1"],"X-Copilotkit-Runtime-Client-Gql-Version":["1.8.5"],"X-Forwarded-For":["46.223.213.127"],"X-Forwarded-Ssl":["on"],"Content-Length":["209"],"Cookie":["REDACTED"],"Accept-Language":["en-GB,en-US;q=0.9,en;q=0.8"],"Content-Type":["application/json"],"Sec-Ch-Ua-Mobile":["?0"]}},"duration":0.829163942,"status":502,"err_id":"nxr9zs32h","err_trace":"reverseproxy.statusError (reverseproxy.go:1373)"}
        Apr 24 09:38:30 }
        Apr 24 09:38:30 }
        Apr 24 09:38:30 }
        Apr 24 09:38:31 2025-04-24 07:38:31,012 WARN exited: backend (exit status 1; not expected)
        Apr 24 09:38:32 2025-04-24 07:38:32,146 INFO spawned: 'backend' with pid 192
        Apr 24 09:38:33 2025-04-24T07:38:33Z
        Apr 24 09:38:33 2025-04-24T07:38:33Z
        Apr 24 09:38:33 2025-04-24 07:38:33,120 INFO success: backend entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
        Apr 24 09:38:33 > gitroom@0.0.0 start:prod
        Apr 24 09:38:33 > node dist/apps/backend/main.js
        

        After Postiz has restarted and I retry the redirect URL I get this error:

        51ab1d37-2516-4f45-8d64-6c08fddb62aa-image.png

        This is the redirect URL:

        https://postiz.claudron.OURSERVER.de/integrations/social/instagram?code=AQDvNogLUgbQ-BA....

        Not sure what to try next.

        BrutalBirdieB 1 Reply Last reply
        3
        • perelinP perelin

          For our side I can say that we followed all steps at https://docs.postiz.com/providers/instagram and put the resulting credentials in the env.sh file and reloaded the app. When we want to add Instagram as a channel we are linked out to an error page on meta/facebook that says "App ID invalid"
          Screenshot 2025-04-24 at 09.31.53.png

          Looking at the linkout URL it seems the client_id is not set.

          Screenshot 2025-04-24 at 09.34.50.png

          If I set the client_id parameter manually to our FACEBOOK_APP_ID from env.sh the authorisation process starts. At first it looks to go through, but after redirecting to Postiz I get this error:

          bdc2be85-3a2a-4bce-81ff-4a53681d4694-image.png

          Log file at this time:

          Apr 24 09:36:34 13:M 24 Apr 2025 07:36:34.012 * 10 changes in 300 seconds. Saving...
          Apr 24 09:36:34 13:M 24 Apr 2025 07:36:34.013 * Background saving started by pid 3078
          Apr 24 09:36:34 13:M 24 Apr 2025 07:36:34.114 * Background saving terminated with success
          Apr 24 09:36:34 3078:C 24 Apr 2025 07:36:34.020 * DB saved on disk
          Apr 24 09:36:34 3078:C 24 Apr 2025 07:36:34.021 * Fork CoW for RDB: current 0 MB, peak 0 MB, average 0 MB
          Apr 24 09:38:29 2025-04-24T07:38:29Z
          Apr 24 09:38:29 2025-04-24T07:38:29Z
          Apr 24 09:38:29 [Nest] 130 - 04/24/2025, 7:38:29 AM WARN OpenAI API key not set, chat functionality will not work
          Apr 24 09:38:29 Node.js v20.18.2
          Apr 24 09:38:29 UnhandledPromiseRejection: This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). The promise rejected with the reason "#<RefreshToken>".
          Apr 24 09:38:29 ^
          Apr 24 09:38:29 at process.processTicksAndRejections (node:internal/process/task_queues:96:32) {
          Apr 24 09:38:29 at processPromiseRejections (node:internal/process/promises:470:17)
          Apr 24 09:38:29 at throwUnhandledRejectionsMode (node:internal/process/promises:389:7)
          Apr 24 09:38:29 code: 'ERR_UNHANDLED_REJECTION'
          Apr 24 09:38:29 new UnhandledPromiseRejection(reason);
          Apr 24 09:38:29 node:internal/process/promises:389
          Apr 24 09:38:29 {"error":{"message":"Missing or invalid client id.","type":"OAuthException","code":101,"fbtrace_id":"AQjOzXIs8yqUOOGZn6sXIys"}}
          Apr 24 09:38:29 }
          Apr 24 09:38:30 TypeError: fetch failed
          Apr 24 09:38:30 [cause]: SocketError: other side closed
          Apr 24 09:38:30 at Socket.<anonymous> (node:internal/deps/undici/undici:6294:28)
          Apr 24 09:38:30 at Socket.emit (node:events:530:35)
          Apr 24 09:38:30 at async /app/code/dist/apps/frontend/.next/server/app/(site)/integrations/social/[provider]/continue/page.js:3:28297
          Apr 24 09:38:30 at async ic (/app/code/dist/apps/frontend/.next/server/app/(site)/integrations/social/[provider]/continue/page.js:3:26983) {
          Apr 24 09:38:30 at endReadableNT (node:internal/streams/readable:1698:12)
          Apr 24 09:38:30 at node:internal/deps/undici/undici:13502:13
          Apr 24 09:38:30 at process.processTicksAndRejections (node:internal/process/task_queues:82:21) {
          Apr 24 09:38:30 bytesRead: 0
          Apr 24 09:38:30 bytesWritten: 1844,
          Apr 24 09:38:30 code: 'UND_ERR_SOCKET',
          Apr 24 09:38:30 digest: '1372167340',
          Apr 24 09:38:30 localAddress: '::1',
          Apr 24 09:38:30 localPort: 55620,
          Apr 24 09:38:30 npm notice
          Apr 24 09:38:30 npm notice
          Apr 24 09:38:30 npm notice Changelog: https://github.com/npm/cli/releases/tag/v11.3.0
          Apr 24 09:38:30 npm notice New major version of npm available! 10.8.2 -> 11.3.0
          Apr 24 09:38:30 npm notice To update run: npm install -g npm@11.3.0
          Apr 24 09:38:30 remoteAddress: '::1',
          Apr 24 09:38:30 remoteFamily: 'IPv6',
          Apr 24 09:38:30 remotePort: 3000,
          Apr 24 09:38:30 socket: {
          Apr 24 09:38:30 timeout: undefined,
          Apr 24 09:38:30 {"level":"error","ts":1745480310.3278437,"logger":"http.log.error","msg":"EOF","request":{"remote_ip":"172.18.0.1","remote_port":"35770","client_ip":"172.18.0.1","proto":"HTTP/1.1","method":"POST","host":"postiz.claudron.OURSERVER.de","uri":"/api/copilot/chat","headers":{"Origin":["https://postiz.claudron.OURSERVER.de"],"X-Forwarded-Host":["postiz.claudron.OURSERVER.de"],"X-Forwarded-Port":["443"],"Accept-Encoding":["gzip, deflate, br, zstd"],"Sec-Fetch-Mode":["cors"],"Priority":["u=1, i"],"User-Agent":["Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/135.0.0.0 Safari/537.36"],"Sec-Ch-Ua-Platform":["\"macOS\""],"Accept":["application/graphql-response+json, application/graphql+json, application/json, text/event-stream, multipart/mixed"],"X-Forwarded-Proto":["https"],"Sec-Fetch-Site":["same-origin"],"Sec-Fetch-Dest":["empty"],"X-Real-Ip":["46.223.213.127"],"Connection":["close"],"Referer":["https://postiz.claudron.OURSERVER.de/integrations/social/instagram?code=AQBnG8A4zYRd27Sa7_7BS78Igi0DyhPcl3jdoC75v7nu9SXxTlRoih2h3SwYMXLe0RY2IShhTSyfrEWsdYPimvWBdacLR-fGJy1Pwz3nHj8DsxPnrgJT-2ymi0oXZy-gxkfBc5Fqiw9hGD3OnXWnFwnw-3QwFeWDLm3-uu5uoro2tO9PxQPPFftrCpHlwz26p86UiNkkJWrDY2VE9b04esMKejCKrWRtU7R8yBt3gz4tcGr1V97KFQASK-K7bsKBuSaIJZi8mpc-aiWLSBhvHc5pUux4g7gqKSGeM9kbvFnFy3F1PH7nxKWQLeIlARyRvGbi4-3nEPm8Rfw_ABah-GdN21sO-mWp3iqfhcSlHiHT0PwAVYhUHnZ59J-X_B9Zr41j0L3lbiDfVFdJqag0OOR_a9oWDKc7XCzT0FIAOCGvdg&state=zlLtoo"],"Sec-Ch-Ua":["\"Chromium\";v=\"135\", \"Not-A.Brand\";v=\"8\""],"Dnt":["1"],"X-Copilotkit-Runtime-Client-Gql-Version":["1.8.5"],"X-Forwarded-For":["46.223.213.127"],"X-Forwarded-Ssl":["on"],"Content-Length":["209"],"Cookie":["REDACTED"],"Accept-Language":["en-GB,en-US;q=0.9,en;q=0.8"],"Content-Type":["application/json"],"Sec-Ch-Ua-Mobile":["?0"]}},"duration":0.829163942,"status":502,"err_id":"nxr9zs32h","err_trace":"reverseproxy.statusError (reverseproxy.go:1373)"}
          Apr 24 09:38:30 }
          Apr 24 09:38:30 }
          Apr 24 09:38:30 }
          Apr 24 09:38:31 2025-04-24 07:38:31,012 WARN exited: backend (exit status 1; not expected)
          Apr 24 09:38:32 2025-04-24 07:38:32,146 INFO spawned: 'backend' with pid 192
          Apr 24 09:38:33 2025-04-24T07:38:33Z
          Apr 24 09:38:33 2025-04-24T07:38:33Z
          Apr 24 09:38:33 2025-04-24 07:38:33,120 INFO success: backend entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
          Apr 24 09:38:33 > gitroom@0.0.0 start:prod
          Apr 24 09:38:33 > node dist/apps/backend/main.js
          

          After Postiz has restarted and I retry the redirect URL I get this error:

          51ab1d37-2516-4f45-8d64-6c08fddb62aa-image.png

          This is the redirect URL:

          https://postiz.claudron.OURSERVER.de/integrations/social/instagram?code=AQDvNogLUgbQ-BA....

          Not sure what to try next.

          BrutalBirdieB Online
          BrutalBirdieB Online
          BrutalBirdie
          Partner
          wrote on last edited by
          #8

          @perelin great writeup!
          This can be very useful.
          I see if I can figure something out from that.

          Do you have Matrix/Element, so we might connect? Since I am not looking forward setting up LinkedIn and instagram 😬

          Like my work? Consider donating a drink. Cheers!

          1 Reply Last reply
          1
          • perelinP Offline
            perelinP Offline
            perelin
            wrote on last edited by
            #9

            Just Signal here, sorry 🙂 But happy to help. If Signal is fine I can send you my profile invite to contact@hackradt.com

            BrutalBirdieB 1 Reply Last reply
            0
            • perelinP perelin

              Just Signal here, sorry 🙂 But happy to help. If Signal is fine I can send you my profile invite to contact@hackradt.com

              BrutalBirdieB Online
              BrutalBirdieB Online
              BrutalBirdie
              Partner
              wrote on last edited by
              #10

              @perelin yes Signal is fine for me as well.
              Send it. 🙂

              Like my work? Consider donating a drink. Cheers!

              1 Reply Last reply
              0
              • avatar1024A Offline
                avatar1024A Offline
                avatar1024
                wrote on last edited by
                #11

                Hello, did this ever get resolved?

                1 Reply Last reply
                1
                • D Offline
                  D Offline
                  Dont-Worry
                  wrote on last edited by
                  #12

                  Not for me.

                  1 Reply Last reply
                  1
                  • visampV Offline
                    visampV Offline
                    visamp
                    wrote on last edited by
                    #13

                    Same issue on my end. Appears that this app may not even work to add social accounts. Very odd

                    1 Reply Last reply
                    0
                    • T Offline
                      T Offline
                      tetr
                      wrote last edited by tetr
                      #14
                      This post is deleted!
                      1 Reply Last reply
                      0
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