Impossible to log in any SM account on Postiz

[perelin]

Same issue with Instagram. Credentials are set in the .env file as descibed in the docs.

[BrutalBirdie]

@Dont-Worry // @perelin will try to reproduce this in the evening (CEST Timetzone) and see if I can find a fix.

[perelin]

@BrutalBirdie thanks for the effort. Please tell if you need some debuging infos from our side.

[robi]

Perhaps this was a way for the developer to gain enough interest and contributors by adding a bunch of unfinished and broken services.

[BrutalBirdie]

@Dont-Worry
Did you really follow all these steps? https://docs.postiz.com/providers/linkedin

Want to make sure before I do them

[perelin]

For our side I can say that we followed all steps at https://docs.postiz.com/providers/instagram and put the resulting credentials in the env.sh file and reloaded the app. When we want to add Instagram as a channel we are linked out to an error page on meta/facebook that says "App ID invalid"

Looking at the linkout URL it seems the client_id is not set.

If I set the client_id parameter manually to our FACEBOOK_APP_ID from env.sh the authorisation process starts. At first it looks to go through, but after redirecting to Postiz I get this error:

Log file at this time:

Apr 24 09:36:34 13:M 24 Apr 2025 07:36:34.012 * 10 changes in 300 seconds. Saving...
Apr 24 09:36:34 13:M 24 Apr 2025 07:36:34.013 * Background saving started by pid 3078
Apr 24 09:36:34 13:M 24 Apr 2025 07:36:34.114 * Background saving terminated with success
Apr 24 09:36:34 3078:C 24 Apr 2025 07:36:34.020 * DB saved on disk
Apr 24 09:36:34 3078:C 24 Apr 2025 07:36:34.021 * Fork CoW for RDB: current 0 MB, peak 0 MB, average 0 MB
Apr 24 09:38:29 2025-04-24T07:38:29Z
Apr 24 09:38:29 2025-04-24T07:38:29Z
Apr 24 09:38:29 [Nest] 130 - 04/24/2025, 7:38:29 AM WARN OpenAI API key not set, chat functionality will not work
Apr 24 09:38:29 Node.js v20.18.2
Apr 24 09:38:29 UnhandledPromiseRejection: This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). The promise rejected with the reason "#<RefreshToken>".
Apr 24 09:38:29 ^
Apr 24 09:38:29 at process.processTicksAndRejections (node:internal/process/task_queues:96:32) {
Apr 24 09:38:29 at processPromiseRejections (node:internal/process/promises:470:17)
Apr 24 09:38:29 at throwUnhandledRejectionsMode (node:internal/process/promises:389:7)
Apr 24 09:38:29 code: 'ERR_UNHANDLED_REJECTION'
Apr 24 09:38:29 new UnhandledPromiseRejection(reason);
Apr 24 09:38:29 node:internal/process/promises:389
Apr 24 09:38:29 {"error":{"message":"Missing or invalid client id.","type":"OAuthException","code":101,"fbtrace_id":"AQjOzXIs8yqUOOGZn6sXIys"}}
Apr 24 09:38:29 }
Apr 24 09:38:30 TypeError: fetch failed
Apr 24 09:38:30 [cause]: SocketError: other side closed
Apr 24 09:38:30 at Socket.<anonymous> (node:internal/deps/undici/undici:6294:28)
Apr 24 09:38:30 at Socket.emit (node:events:530:35)
Apr 24 09:38:30 at async /app/code/dist/apps/frontend/.next/server/app/(site)/integrations/social/[provider]/continue/page.js:3:28297
Apr 24 09:38:30 at async ic (/app/code/dist/apps/frontend/.next/server/app/(site)/integrations/social/[provider]/continue/page.js:3:26983) {
Apr 24 09:38:30 at endReadableNT (node:internal/streams/readable:1698:12)
Apr 24 09:38:30 at node:internal/deps/undici/undici:13502:13
Apr 24 09:38:30 at process.processTicksAndRejections (node:internal/process/task_queues:82:21) {
Apr 24 09:38:30 bytesRead: 0
Apr 24 09:38:30 bytesWritten: 1844,
Apr 24 09:38:30 code: 'UND_ERR_SOCKET',
Apr 24 09:38:30 digest: '1372167340',
Apr 24 09:38:30 localAddress: '::1',
Apr 24 09:38:30 localPort: 55620,
Apr 24 09:38:30 npm notice
Apr 24 09:38:30 npm notice
Apr 24 09:38:30 npm notice Changelog: https://github.com/npm/cli/releases/tag/v11.3.0
Apr 24 09:38:30 npm notice New major version of npm available! 10.8.2 -> 11.3.0
Apr 24 09:38:30 npm notice To update run: npm install -g npm@11.3.0
Apr 24 09:38:30 remoteAddress: '::1',
Apr 24 09:38:30 remoteFamily: 'IPv6',
Apr 24 09:38:30 remotePort: 3000,
Apr 24 09:38:30 socket: {
Apr 24 09:38:30 timeout: undefined,
Apr 24 09:38:30 {"level":"error","ts":1745480310.3278437,"logger":"http.log.error","msg":"EOF","request":{"remote_ip":"172.18.0.1","remote_port":"35770","client_ip":"172.18.0.1","proto":"HTTP/1.1","method":"POST","host":"postiz.claudron.OURSERVER.de","uri":"/api/copilot/chat","headers":{"Origin":["https://postiz.claudron.OURSERVER.de"],"X-Forwarded-Host":["postiz.claudron.OURSERVER.de"],"X-Forwarded-Port":["443"],"Accept-Encoding":["gzip, deflate, br, zstd"],"Sec-Fetch-Mode":["cors"],"Priority":["u=1, i"],"User-Agent":["Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/135.0.0.0 Safari/537.36"],"Sec-Ch-Ua-Platform":["\"macOS\""],"Accept":["application/graphql-response+json, application/graphql+json, application/json, text/event-stream, multipart/mixed"],"X-Forwarded-Proto":["https"],"Sec-Fetch-Site":["same-origin"],"Sec-Fetch-Dest":["empty"],"X-Real-Ip":["46.223.213.127"],"Connection":["close"],"Referer":["https://postiz.claudron.OURSERVER.de/integrations/social/instagram?code=AQBnG8A4zYRd27Sa7_7BS78Igi0DyhPcl3jdoC75v7nu9SXxTlRoih2h3SwYMXLe0RY2IShhTSyfrEWsdYPimvWBdacLR-fGJy1Pwz3nHj8DsxPnrgJT-2ymi0oXZy-gxkfBc5Fqiw9hGD3OnXWnFwnw-3QwFeWDLm3-uu5uoro2tO9PxQPPFftrCpHlwz26p86UiNkkJWrDY2VE9b04esMKejCKrWRtU7R8yBt3gz4tcGr1V97KFQASK-K7bsKBuSaIJZi8mpc-aiWLSBhvHc5pUux4g7gqKSGeM9kbvFnFy3F1PH7nxKWQLeIlARyRvGbi4-3nEPm8Rfw_ABah-GdN21sO-mWp3iqfhcSlHiHT0PwAVYhUHnZ59J-X_B9Zr41j0L3lbiDfVFdJqag0OOR_a9oWDKc7XCzT0FIAOCGvdg&state=zlLtoo"],"Sec-Ch-Ua":["\"Chromium\";v=\"135\", \"Not-A.Brand\";v=\"8\""],"Dnt":["1"],"X-Copilotkit-Runtime-Client-Gql-Version":["1.8.5"],"X-Forwarded-For":["46.223.213.127"],"X-Forwarded-Ssl":["on"],"Content-Length":["209"],"Cookie":["REDACTED"],"Accept-Language":["en-GB,en-US;q=0.9,en;q=0.8"],"Content-Type":["application/json"],"Sec-Ch-Ua-Mobile":["?0"]}},"duration":0.829163942,"status":502,"err_id":"nxr9zs32h","err_trace":"reverseproxy.statusError (reverseproxy.go:1373)"}
Apr 24 09:38:30 }
Apr 24 09:38:30 }
Apr 24 09:38:30 }
Apr 24 09:38:31 2025-04-24 07:38:31,012 WARN exited: backend (exit status 1; not expected)
Apr 24 09:38:32 2025-04-24 07:38:32,146 INFO spawned: 'backend' with pid 192
Apr 24 09:38:33 2025-04-24T07:38:33Z
Apr 24 09:38:33 2025-04-24T07:38:33Z
Apr 24 09:38:33 2025-04-24 07:38:33,120 INFO success: backend entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
Apr 24 09:38:33 > gitroom@0.0.0 start:prod
Apr 24 09:38:33 > node dist/apps/backend/main.js

After Postiz has restarted and I retry the redirect URL I get this error:

This is the redirect URL:

https://postiz.claudron.OURSERVER.de/integrations/social/instagram?code=AQDvNogLUgbQ-BA....

Not sure what to try next.

[BrutalBirdie]

@perelin great writeup!
This can be very useful.
I see if I can figure something out from that.

Do you have Matrix/Element, so we might connect? Since I am not looking forward setting up LinkedIn and instagram

[perelin]

Just Signal here, sorry But happy to help. If Signal is fine I can send you my profile invite to contact@hackradt.com

[BrutalBirdie]

@perelin yes Signal is fine for me as well.
Send it.

[avatar1024]

Hello, did this ever get resolved?

[Dont-Worry]

Not for me.

[visamp]

Same issue on my end. Appears that this app may not even work to add social accounts. Very odd